Reviews

Here’s what some satisfied customers have to say

Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.

265 Reviews | write a review

default image

highly rocommend

Estes installed a new system and the crew jason and marcus are very professional.they are hardworking they cleaned up were work was done.now im loving of the new system.thanks estes

Danilo Maico Alpharetta , Ga July 27, 2015

default image

Great job Estes!

The service provided by Estes was magnificent! A team of five guys came as a brigade and installed two air handlers and two AC units with in 5 hours. Do to my scheduling and urgency for AC I was unable to take off, so I was left with decision of allowing Estes to service my home with out me there. Estes team assured me that there was no need to worry about distrust with their employees and they were correct. I had no problems and they notified periodically of their progress and the time I should be in route to head home. If need I would recommend Estes for any HVAC issues. Thanks Arron,Thomas,Ryan,OT,Carl, and Brandon for the great service.

Cameron Atlanta , Ga May 13, 2015

default image

Fantastic service

Excellent service, Cody our technician very friendly & professional . We are very satisfied
with his work . He was very clear explaining the problem with my furnace and what was needed to correct it. We were very comfortable with him and felt that we were led in the
right direction as to what we need to do regarding insulation in our home and other ways
for us to make our home more energy efficient. Really appreciated having him as our technician today , could not have ask for a more knowledgeable and nicer person. Also appreciated him covering his shoes to protect our carpet. We have used Estes for years always satisfied.

Betty S. Lithonia , Ga February 18, 2015

default image

Loved it!!

We loved our experience with Sam coming to our home with a free estimate. He exp[ained the kind of effciency we could have w/ a new furnace, 95% is what we went with. The very next morning we had Eric & Jacob at our home at 9:30 & finished before 5:00. They worked diligently all day & did a fabulous job!!We are so happy with the service that we received!! They are in a class all their own!!.

Donna & Duane Barfield Marietta , GA February 9, 2015

default image

Loved it!!

We loved our experience with Sam coming to our home with a free estimate. He exp[ained the kind of effciency we could have w/ a new furnace, 95% is what we went with. The very next morning we had Eric & Jacob at our home at 9:30 & finished before 5:00. They worked diligently all day & did a fabulous job!!We are so happy with the service that we received!! They are in a class all their own!!.

Donna & Duane Barfield Marietta , GA February 9, 2015

default image

Loved it!!

We loved our experience with Sam coming to our home with a free estimate. He exp[ained the kind of effciency we could have w/ a new furnace, 95% is what we went with. The very next morning we had Eric & Jacob at our home at 9:30 & finished before 5:00. They worked diligently all day & did a fabulous job!!We are so happy with the service that we received!! They are in a class all their own!!.

Donna & Duane Barfield Marietta , GA February 9, 2015

default image

Fantastic Review for Estes Heating & Air Conditioning

I was extremely pleased with Mike Baskette's work on the tile for my bathroom. He did an excellent job.

Jo Ann Dunn Jo Ann Dunn December 19, 2014

default image

I was extremely pleased with Mike Baskette’s work on the …

I was extremely pleased with Mike Baskette's work on the tile for my bathroom. He did an excellent job.

Jo Ann Dunn Atlanta , GA December 19, 2014

default image

First time using Estes and from day one I’m glad I made the …

First time using Estes and from day one I'm glad I made the call. New system was installed today December 16, 2014. The team of workers Josh B., Carl M, Marcus E., Mike M. and Mike from WAP team were very professional. They were friendly and was answered any questions I had or just informed me of what they were doing. They all worked hard and cleaned up were work was done (Marcus did the vacuuming). I should have got Marcus to just go ahead and vacuum the whole house, just kidding! Thanks for being so nice and for the hard work you did! After several days of having to keep wood in the fire place and using electric heaters it's nice to have heat again throughout the whole house. Again, thank you.

Theresa Clegg Atlanta , GA December 16, 2014

default image

I fell like I got my money’s worth and have a company that …

I noticed there was water leaking from the ceiling in my basement late last night and realized it was the AC Unit. Called Estes this morning and a tech was in & out before 5pm today. Wil was great! He was professional & worked fast. He explained a lot to me about my AC unit, the different parts and the importance of maintaining it. I've lived in my home for almost 4 years and have NEVER had my unit serviced. I'll probably save on my electric bill now because I don't need the thermostat so low to get to my desired comfort level. I would definitely recommend Estes! The woman that scheduled my appointment this morning was very nice, answered all my questions and explained all of my options. I even called back later in the day with more questions and she remembered me and was still just as polite. I feel like I got my money's worth and have a company that isn't going to take advantage of me.

Kamilah H. Atlanta , GA September 5, 2014

default image

Great Review for Estes Heating and Air Conditioning

Little mix up had wrong telephone number but same day fix thanks mike b phillip k +mr. howard thanks!

Fred Cleveland Atlanta , GA August 29, 2014

default image

Excellent Review for Estes Heating and Air Conditioning

The Estes crew took real good care of me when I needed repairs to an internal closet and a basement ceiling that were damaged by a hidden leakage from my old HVAC unit. The crew, Philip Kebe, David McIlwaine, Jered Moore, and Mike Baskett were on time and got to work right away. They did a great job on rebuilding the closet and explained what they were doing on each phase of the project. They did a great job of cleaning up, too. They made sure I inspected all the work before they left. I was taken care of quickly and appreciate such great quality. Now, I'm loving my new system and the repairs got us back to normal. Thanks Estes!

Gwendoly Haire Atlanta , GA August 27, 2014

default image

I would highly recommend Estes…” – Review for Estes …

Since opening my business over 16 years ago, I have always used Estes for my heating and air conditioning. On 8/19/14, I called Estes for repair service. Eric Futter was the commercial service technician who was sent to do the repairs. He was extremely professional and friendly and within 30 minutes had my business cooling again. Eric was also very helpful in providing energy efficient recommendations for my business. I would highly recommend Estes as well as Eric Futter to anyone needing repairs. Thanks again for the excellent service visit.

ConsignKidz Atlanta ConsignKidz Atlanta August 20, 2014

default image

Excellent Review for Justin of Estes Heating & Air …

Last Sunday we had an emergent situation with our A/C and electric. Justin Hendrix electrician, responded and did an outstanding job of repairing the situation. He was incredibly professional and knowledgeable. He spent time explaining why and what we could do to avoid the situation again. I cant say enough about the prompt response and the positive outcome. We feared we would not have A/C and would have to spend money and then night in a hotel room. Please make sure this individual is recognized appropriately. Conscientiousness of this degree needs recognition, Please!

Michael A. Messina Michael A. Messina August 9, 2014

default image

Review for Estes Heating & Air Conditioning

We had a RTU unit which was not cooling. We ctc'd Estes and they sent someone out within a 3 hour period. Our Tech. Eric Futtor found a very simple problem that the thermostat had the connection come off from the RTU.... Now the folks are Very Happy with AC cooling the office. Thanks Estes for the Service.

charlie.scheffler charlie.scheffler August 7, 2014

default image

Excellent Review for Estes Heating & Air Conditioning

Tim Hodnett did quality, professional work with a positive attitude. He explained the problem, showed me what it would take to fix it and followed through with what was quoted. Thanks Tim!

Tom R Tom R August 1, 2014

default image

The company is exceptional.” – Review for Estes Heating …

We had a new Carrier system installed this week. Our installation team of Patrick and Jonathan were absolutely fabulous! We are so pleased with their work and their professionalism. They started the job at 8:00 a.m. and did not take a break until they finished at 5 p.m. Chris, our salesman, was excellent and answered all of our questions as we made our decision on the size of unit we wanted to purchase. We have used Estes for 35 years and will continue to do so. The company is exceptional. Thank you to everyone.

Diane W Diane W July 24, 2014

default image

Fantastic Review for Estes Heating & Air Conditioning

Josh B and Marcus E could not have been more professional. They arrived on time, introduced themselves, told me what they were going to do. They then protected the flooring, and started the job. For the next eight hours they did not stop. After completion the work area was cleaned and I was given a detailed review of the key points on the new system. The workmanship was excellent. Usually I do not purchase a major system without getting several quotes, but from my first contact with the service repairman, to Sam the estimator, and now Josh and Marcus I can not say enough about the quality of people that Estes has working for them.

Mike Tuttle Mike Tuttle July 15, 2014

default image

Excellent Review for John of Estes Heating & Air …

Dear Mr. Estes,
I am writing to tell you about your employee named John in truck 98. He replaced a pipe in my basement June 27th. He was also in my basement in January of this year. Not only is he an excellent, skilled and professional craftsman, he is a human being who understands that some people are struggling financially during these hard economic times. I want to let you know how much I appreciate him going the extra mile for me. I hope you appreciate his hard work and his open heart for mankind.

Sincerely,

Cheryl T. Cheryl T. July 14, 2014

default image

Estes gives great service from start to finish!” – Review …

Estes gives great service from start to finish! Josh and Marcus quickly installed both air and furnace systems in such a short time. They answered all my questions re installation and operation. Collin gave thorough info about the diagnostics and Brandon reviewed all my options and pricing so I could make a wise decision. Am enjoying the cool air knowing I have an upgraded and efficient system. After 13 years with Estes, I highly recommend them!

Yvonne Chrimes Yvonne Chrimes July 12, 2014

default image

Excellent Review for Estes Heating & Air Conditioning

Carl and Byron work was very good Putin the airhanding unit heat pump in.thay told me what was going on clean up.and check every thing before they Left think you for a good job .

George Kempson George Kempson July 11, 2014

default image

Fantastic Review for Estes Heating & Air Conditioning

I had Arron Jared and James Hilliard put in my new carrier heating/air conditioning units. They were there from 9:45am till 8pm to complete job. They were very professional and worked very hard. They had thought they were going to have to put.piping on an outside wall of my house but they manage to work wire in chase. I requested a quality control man to inspect their work and he said that it looked great. The boys receive five star in my book. I feel competent I will get many years out of the units.

Debra Roberts Debra Roberts July 1, 2014

default image

From start to finish could not be more impressed with …

Had Justin come out and finish some electrical work for our new system, he was wonderful too. From start to finish could not be more impressed with Estes. Love our new system and the ease and convenience of our service contract. Thank you Estes!!!!

Jeanne W Jeanne W June 15, 2014

default image

I could not be more impressed and satisfied with Estes.” – …

Have had service contract for about a year, just replaced our main unit. From Sam (our salesman), Lee (our serviceman), TQ (who set up financing) to Mark (our installer) I could not be more impressed and satisfied with Estes. Thank you all so much!!!!!

Jeanne W Jeanne W June 12, 2014

default image

I am very satisfied with Estes.” – Review for Estes Heating …

I am very satisfied with Estes. I have a HVAC service contract with them - they replaced my current HVAC system. I just had them place insulation in the attic and the service was great. David McIlwaine was very professional and came out on the day of installation. Michael, Marc, and Tamarkis were great and did a great job. Also, John came out and worked on my ice maker water line and was very nice and knowledgeable. Estes deserves the 5 stars!

Joe Morgan Joe Morgan June 5, 2014

default image

I am quite pleased with the install.” – Review for Estes …

On Monday, Byron and Mark installed new furnace and AC systems at my two level house. The work involved replacing furnace and coil in attic, coil in basement and both compressors. They arrived on promised schedule and worked until all systems were installed and tested. They removed all debris and old parts. They were professional and hardworking. I am quite pleased with the install. I will definitely use Estes for future work as well as recommend to others.

Don Edmonston Don Edmonston June 4, 2014

default image

I am very satisfied with Estes.” – Review for Estes Heating …

I give Hadley Young and Michael Newman five stars for installing my air conditioning unit today. Both of them were very friendly, cheerful, polite and answered all my questions. They installed the unit in a timely manner. It was scorching hot in my attic today. The clean up was perfection. When it is time for me to replace my other air conditioning unit, I will request that both Hadley and Michael do the install. They are a good team. They work well together. I am very satisfied with Estes.

Marcia Claudon Marcia Claudon June 2, 2014

default image

Estes has the best tech’s and insallers.” – Review for Estes …

Mark, Jacob and Justin couldn't have been more professional. They kept a clean working area, respected our privacy and left no traces when they left. Estes has the best tech's and installers. Two thumbs up, 5 stars and a perfect 10.

Terry Terry May 28, 2014

default image

Great Review for Estes Heating & Air Conditioning

Carl and Bryon did a fantastic job installing my carrier AC/ UNIT yesterday evening.

Jeff Glover Jeff Glover May 21, 2014

default image

Fantastic Review for Estes Heating & Air Conditioning

O.T. and Fray worked for hours in a sweltering Atlanta basement to replace my ancient air conditioning and were off to the next job before the house got cool again. That's dedication. Estes is general is great, too. They're always so prompt.

Sophia Cullison Sophia Cullison May 14, 2014

default image

I am impressed with their skills and work ethic.” -Review …

I want to tell you how delighted I was with the plumbing work Jamie C. and Patrick L. did for me this week.  They were personable, professional, considerate, and respectful.  I am impressed with their skills and work ethic.  Although I hope I won't have any more major plumbing jobs in the near future, if the occasion arises, I will call Estes and would ask specifically for them.  I tried to "write a review" but I couldn't get my computer to display the way your printout did.  Thank you again for the wonderful job they did for me. 

Jane B. Jane B. May 13, 2014

default image

Excellent Review for Estes Heating & Air Conditioning

My experience with Estes was great. Their staff is what makes them a pleasure to do business with. I had a Stand-by generator installed in my house. Josh, Bill and Justin were very professional and easy to talk to from the very beginning. They did an outstanding job getting all the permits from Sandy Springs and installing the unit. I highly recommend Estes Air. I have a whole maintenance contract with them, and I trust those guys not only for heating and air work, but also for my electrical and plumbing needs. Great job guys.

Tony Tony May 9, 2014

default image

Fantastic Review for Estes Heating & Air Conditioning

Our regular technician Hank has always given us the straight scoop. Our new system install was quick and clean and with good instruction.

FamilyMan6 FamilyMan6 April 26, 2014

default image

Great Review for Estes Heating & Air Conditioning

O.T and Fray installed my Carrier Greenspeed heat pump and furnace. They are hard working and professional and did a really great job.

Tony Gonzalez Tony Gonzalez April 25, 2014

default image

Great Job!” – Review for Estes Heating & Air …

Many thanks to John, Mark, Patrick, Jacob, OT and Hilliard for a job well-done. Very professional and very accommodating of my twin toddlers as they redesigned and replaced my entire HVAC system. Great job!

GR Foster GR Foster April 23, 2014

default image

I recommend them to anyone.” – Review for Estes Heating …

Install of full furnace and AC system upstairs and AC and new coil downstairs in one day. Best service in town. Aaron and James were the BEST! I would recommend them to anyone.

Rosa Langella Rosa Langella April 22, 2014

default image

Great job all around.” – Review for Estes Heating & Air …

Our 16 year old HVAC system finally died and had to be replaced. Arron and James arrived at 10:30 AM and finally completed the job at about 9:30PM. After completing the installation, they cleaned the entire work area including the area around their truck. Prior to leaving Arron went over everything they did and answered all of our questions. Great job all around.

Mike Mike April 22, 2014

default image

I will certainly use Estes again and will recommend them to …

I called Estes yesterday to report a problem with the outlet I use for my freezer. The professional dispatcher had Bill at my house within 45 minutes of my call (he had to drive from one end of town to the other and it was the end of the day!). He determined the problem immediately, fixed it and was gone in 15 minutes. He, too, was very professional and knowledgeable and treated me and my home with respect. I will certainly use Estes again and will recommend them to my friends.

Jeffrey Allison Jeffrey Allison April 22, 2014

default image

I Would Recommend Them To Anyone!!!” – Review for Estes …

Install of full upstairs furnace and AC systems plus downstairs AC and coil in one day. Best service I have ever had. I cannot say enough good things about Aaron and James. I would recommend them to anyone!!!

jack2sam jack2sam April 21, 2014

default image

I’m totally pleased and look forward to many more years of …

Estes has taken care of my heating and A/C system for close to 40 years. 20 years ago they put in a new furnace and this year our technician, Cory, suggested replacing it and the even older A/C. Brandon came out and gave me the options, answering all my questons. This morning Josh B. and Chris came out and put in the new system. They were very efficient and made sure all my questions were answered before leaving. They even swept off the deck outside the basement door saying they like to leave things neater than they found them. As anticipated, I'm totally pleased and look forward to many more years of calling on Estes.

Mary Larsen Mary Larsen April 21, 2014

default image

They did an outstanding job installing our new HVAC system.” …

My experience with Estes was excellent. They're staff is what makes them a pleasure to do business with. Salesman Chase Carden was great. He was very professional and easy to talk to. He explained to me why our system failed and what can be done to prevent it from happening in the future. The installers, Mark and Jacob were the best. They did an outstanding job installing our new HVAC system. I highly recommend Estes Air to anyone needing heating and air work done.

Kelcey Davis Kelcey Davis April 14, 2014

default image

Excellent Review for Estes Heating & Air Conditioning

 I've been using these guys for years. Always good techs, always good service, always reasonable cost. Thanks Eric F.

Bob Buchanan Bob Buchanan April 9, 2014

default image

Excellent Job From Start To Finish.” – Review for Estes …

Excellent job from start to finish. The person who came out to give me an estimate, Mr. Jackson couldn't have been more knowledgeable and professional. He came on short notice in order to expedite my decision making and stayed late in the evening answering all of our questions. He is a true asset to Estes. I would highly recommend him to anyone. The crew, Carl, Byron, Fray and OT showed up on time and were equally professionally and friendly. The got in and got the job done and you could not tell they had been here. I would highly recommend the entire ESTES group, from start to finish.

Karen Cohen Karen Cohen April 9, 2014

default image

Estes Review – “We will now be using them for all of our …

We recently had a pipe burst at our home, due to the snow last month. Estes was not only beyond efficient in making it out to our home, but made the repair in no time. We will now be using them for all of our HVAC needs too, because of such a pleasant experience.

ncjco1 ncjco1 March 2, 2014

default image

Estes Review – “I would not hesitate to call Estes for …

Mark, Jacob and Hadley arrived on time, introduced themselves and immediately began to work. Mark was informative and explained whatever was necessary. All three of the employees were very friendly. The work was completely within the timeframe requested.
It was a pleasure to meet these employees and I would not hesitate to call Estes for anything in the future or to refer your company to anyone.

Jeanne Taylor Jeanne Taylor February 28, 2014

default image

Estes Review – “What a really great team” – Estes Heating …

Just had my furnace and central air conditioning unit replaced and added a heat pump. I have been a customer of Estes for several years now so when I had to replace my unit, I knew I wanted them to do the work for me. After the Residential Sales Rep (Brandon) visited, it was only two days before Patrick and Hilliard, the installers, were here installing my new units, which they accomplished within about 7 hours. I am very pleased with this whole operation from beginning to end. All of the Estes employees were very cordial, respectful, knowledgeable, and most helpful. What a really great team. These people really know this business and are highly professional. Go team, go.

Michael Chapman Michael Chapman February 27, 2014

default image

Estes Review – “Very pleased w/ Elliott” – Estes Heating …

Scheduled plumbing for the first time and was very pleased w/ Elliott. He arrived promptly, was unfailingly polite and was consummately professional in every way. We will welcome him back for any further plumbing needs.

Louise T. Louise T. February 26, 2014

default image

Estes Review – “They are the best” – Estes Heating & Air …

We have used Estes for maintenance of our heating & air conditioning for years and they have always been prompt and thorough. Our 15 yr. old furnace just died on us during some very cold weather last week and Estes' Russell Hancock came immediately to check it out. He gave us options but we decided to replace it so he sent out Leverne Jackson from sales the next day. Leverne was very knowledgeable and helped us decide on the right furnace for our home and budget. The same day we got a quote from another large local company but wanted to continue doing business with Estes, and fortunately their price was almost the same with better value in the efficiency rate and up-to-date code requirements. Leverne also arranged for them to install it the next day (early on a Sat. morning!) since the house was cold and we were expecting guests. Installers Patrick and Hilliard came on time and did a great job, especially explaining what they'd done and how to register online for a free upgrade from a 5-year to a 10-year parts warranty with the manufacturer. Later, when I had some problems with my computer while trying to register, I called Estes' office and Sandra was very helpful and got it done for us. To my husband and me, they are the best in all areas of service!

Marion Sturdivant Marion Sturdivant February 25, 2014

default image

Estes Review – “Eric was extremely polite” – Estes Heating …

We had an issue with our unit that needed attention right away. Within hours of my call Eric arrived. He was able to fix the issue in a timely manner. He took the time to explain what he was going to do and why. Eric was extremely polite and patient with all my questions. It’s not just the work but the customer service that puts Estes a step above the rest. 

JJorden JJorden February 24, 2014

default image

Estes Review – “Ryan and David did an excellent job” – Estes …

We had the furnace in the attic replaced along with a duct that had collapsed. The installation was carried out on schedule and everything worked perfectly. Ryan and David did an excellent job. I am a third-generation Estes customer; my grandfather became an Estes customer after buying his new house near Decatur in 1949. Estes has always been an outstanding service company.

Roger Hicks Roger Hicks February 7, 2014

default image

Estes Review – “Very happy with everything” – Estes Heating …

Very educated staff and techs from my experience. Long time Atlanta company that I have used for several years. Very happy with everything each time I have used them.

GolfProCaddy24 GolfProCaddy24 February 3, 2014

default image

Estes Review – “Very very satisfied” – Estes Heating & …

1-27-14 Estes replaced my entire system. Chris came on friday to do an estimate. By 9:00pm I had a contract for better products that were a lot cheaper than anyone around. Monday morning OT and Fray showed up early and started work. They found that the new outside unit was damaged in shipping and instead of repairing it they went and got a new one. They did very top quality work. I will use Estes for all my future heating and cooling needs. Very very satisfied.

R.W. Henry R.W. Henry January 30, 2014

default image

Estes Review – “Give this company a try!” – Estes Heating …

Estes is a good professional company. I call them and they send someone out. The technicians that came out were very knowledgeable in the explaining about the heating unit. They honor their warranty and they stand behind the product that was installed. The people that answer the phone to the technicians are very nice! Give this company a try! Technicians Mike and Eric did a great job finding and fixing the problem!

Barry Miller Barry Miller January 29, 2014

default image

Estes Review – “Thank YOU Estes” – Estes Heating & Air …

Elliott and Patrick checked our homes water pressure and changed out our tank and filter on our whole house filtration system and left the job clean, neat, and working beautifully. Thanks, guys! Thank YOU Estes!

Serpat Serpat January 27, 2014

default image

Estes Review – “Mark & Jacob did a great job” – Estes …

Mark & Jacob did a great job, very professional, arrived when scheduled, outstanding workmanship, cleaned up after work completed, and completely explained system and thermostat operation and settings.

Rivera Gratto Rivera Gratto January 23, 2014

default image

Estes Review – “Thank you Estes” – Estes Heating & Air …

The two men that came out and installed our new Honeywell Electronic Zone system were very professional and knowledgeable of the task that they were up against. Thank you Estes our home is very comfortable!
W Sharp...

sharpgeorgiaboy sharpgeorgiaboy January 22, 2014

default image

Estes Review – “We are very pleased” – Estes Heating & …

My wife and I had a new furnace installed yesterday and we are very pleased. Michael Elery and Marcus Evans were professional, nice, and proficient. They also made sure the work space was clean and left some very happy customers as a result. Thank you!

Gene Kansas Gene Kansas January 16, 2014

default image

Estes Review – “I have no hesitation to refer Estes” – Estes …

We have been using Estes for years with our home and rental property. Our initial call this time was made due to the furnace malfunctioning. Chevy was our technician and we were glad to see him since he had been out on a unrelated call a little while back. He is very professional, knowledgeable, and friendly. He informed us that our HVAC system (blower, coil, and compressor) was 28 years old and needed to be replaced. He had Brandon follow up with us to quote us on a new system. Brandon followed up with us in a timely manner and was able to come out to our home within a few hours. He was also professional, courteous, and knowledgeable and he gave us some options and we were able to settle on a system within our budget and needs. The technicians arrived as promised and were able to complete the complicated installment (a lot of ductwork) in less time than they had told us. The techs were professional, non-obtrusive to our lives, and respected our space. The techs were Carl, Byron, OT, Fray, Mark, and Philip. After the installation was complete, our garage door was not working. After a call to Brandon, he immediately, resolved the issue and took it very seriously. I have no hesitation to refer Estes to other folks as well as continue to use them on my rental units.

Nolan Feintuch Nolan Feintuch January 14, 2014

default image

Estes Review – “Exceptionally professional in every way!” – …

Michael Elevy and Marcus Evans just left our home after a very long day installing our new air-conditioning system. They were exceptionally professional in every way! They worked non-stop (no lunch), cleaned up inside and outside our home, and explained everything about operating the system to us. Estes should be very proud to have such top-notch workers representing their company! As customers we appreciate high-quality technicians, and would feel very comfortable recommending Estes to our friends and neighbors. 

Connie Jobson Connie Jobson January 12, 2014

default image

Estes Review – “Fray and Hadley gave excellent customer …

As luck would have it, the circuit board in my 15 year old heating unit failed just before the coldest day of the year. Facing facts, I chose to install a new, more efficient system and, despite my desire to move quickly, I expected a long wait for the actual replacement. To my surprise, Estes had the install team at my door the next day and I had heat again well ahead of record breaking lows - whew! Fray and Hadley gave excellent customer service, were pleasant and informative, and very careful to perform their job with a high level of quality. They noticed the coils in my existing system needed cleaning and took the extra time to do it, which was much appreciated. They also worked to install a register to direct air away from the thermostat, combating a long-standing temperature regulation issue. I am very thankful and would highly recommend Estes and technicians Fray and Hadley to anyone needing heating and air conditioning work in their home.

Emily Myers Emily Myers January 11, 2014

default image

Estes Review – “I recommended the company” – Estes Heating …

I had water and mold damage in my home. my ducts. This prevented my use of my heat pump. The odor and dust from the mildew and mold came through the ducts. I am allergic to the smell. The odor was gone in as soon as the last duct was clean. The heat pump was set to my normal temperature. I was very emotional. I recommended the company to my next door neighbor. She signed a contract with the company the same day.

Jackie Jackie December 25, 2013

default image

Estes Review – Estes Heating & Air Conditioning

I called Estes because my furnace kept shutting off immediately after turning on. The technician was Chevy Gonzales and he arrived on 11-23-2013. I had already determined that the furnace was being shut off by the roll-out switch so I asked him to replace the switch. He did so but also did a thorough check of the unit to find the root cause. This included checking the gas pressure and pulling the blower in order to get a good view of the heat exchanger to check for cracks (there were none, fortunately). Chevy determined that the gas pressure was too high, causing the flames to burn too hot and giving the roll-out switch a false positive. He adjusted the pressure back to the normal value, closed up the system, and waited for 25 minutes while it ran continuously with no premature shut-offs. Problem solved! I really liked how he explained everything he was doing in plain language, and it all made sense.

Mark M. Mark M. December 23, 2013

default image

Estes Review – “Estes takes care of its customers” – Estes …

Estes takes care of its customers. They are very prompt. I just had my furnaces replaced. The installers, Josh B and Marcus, were polite and neat.

GW GW December 23, 2013

default image

Estes Review – “I am so thankful” – Estes Heating & Air …

I am so thankful that Estes has a 24/7 hotline. I noticed my heater was not pumping out hot air when I got home from work but this particular night I did not get home until 7:30pm. I turned the heat higher and to give the house some time to warm up. No such luck. I called Estes and talked to a live person at 9:36pm. I got a call from a technician 10 minutes later after I got off the phone with the hotline receptionist at 9:48pm. The tech was at my house in 40 minutes and done by 11:30pm. It was worth every penny. The tech (Joe) was super nice and explained everything to me and how to maintain my furnace. Will definitely use them again and refer them to others.

Christina H. Christina H. December 16, 2013

default image

Estes Review – “Had a great experience” – Estes Heating …

 Had a great experience with Tech Eric Futter. He came in and quickly solved our problem and got us back to normal! Thank you Estes!

Melissa G Melissa G December 10, 2013

default image

Estes Review – “Faster than a pizza delivery and worth every …

I am so thankful that Estes has a 24/7 hotline. I noticed my heater was not pumping out hot air when I got home from work but this particular night I did not get home until 7:30pm. I turned the heat higher and to give the house some time to warm up. No such luck. I called Estes and talked to a live person at 9:36pm. I got a call from a technician 10 minutes later after I got off the phone with the hotline receptionist at 9:48pm. The tech was at my house in 40 minutes and done by 11:30pm. It was worth every penny. The tech (Joe) was super nice and explained everything to me and how to maintain my furnace. Will definitely use them again and refer them to others.

baddestpecan baddestpecan December 9, 2013

default image

Estes Review – “Eric went above and beyond” – Estes Heating …

Eric went above and beyond the call of duty in the pouring rain and fog to get our heater working. He came to our business late in the day after being stuck in heavy traffic due to the weather to insure our business had heat and was up and running. I appreciate the extra effort Eric made to insure our unit was serviced and operational.

Mary G Mary G December 5, 2013

default image

Estes Review – “The customer wins!” – Estes Heating & …

OK here's the deal....I'm all about old fashion CUSTOMER SERVICE and I found a heating and air conditioning company that delivers in this area! Laverne came out to give me an estimate on a new AC unit and repairs to my furnace...he took the time to really see what needed to be done to the furnace to bring it up to 100% efficiency. Super nice professional estimator and I wanted to give ESTES my business after 6 other estimates! Then Josh B and David J show up on time the day after Thanksgiving to do the work. Two really knowledgeable employees, very courteous and hard working. A BIG job and I am sure they did it right! Cleaned up everything and I'd recommend them both to anybody. Now comes Sandra in the office to assist me with registration and billing.....she took care of everything for me as well, with 'no problem'. Thanks Sandra! Just goes to show you that if a company hires people who care and like what they do the CUSTOMER WINS! THANK YOU LAVERNE, JOSH, DAVID AND SANDRA!

Susan Stewart Susan Stewart December 3, 2013

default image

Estes Review – “Thanks mike you are awesome!” – Estes …

Mike is an exceptional technician. He inspected and serviced all 3 of my HVAC systems. He was honest and straight forward about what needed to be done. I purchased my annual preventative maintenance agreement and will continue to have Estes and Mike work on the HVAC systems in my home. Thanks Mike you are awesome!

Holly Bashuk Holly Bashuk December 2, 2013

default image

Estes Review – “Best plumbing company there is in town!” – …

For the first time in my LIFE I have found a credible, reliable plumbing company - they have so much integrity! Leanne is also terrific to work with -- cannot thank their entire staff enough for all the help they have given me!

mjb0317 mjb0317 November 26, 2013

default image

Estes Review – “Great service and people” – Estes Heating …

We have been very happy since we bought an air conditioner a year and one half ago. Service, quality and price have been excellent. We have also been very happy with the plumbing services and they were the most honest and helpful when we needed our hot water heater replaced.

tandth tandth November 26, 2013

default image

Estes Review – “Amazing service and quality company” – Estes …

I have been with Estes for a number of years and have always been pleased with service. Great company!

CustomerAlways CustomerAlways November 26, 2013

default image

Estes Review – “Highly recommend” – Estes Heating & Air …

Evan called ahead and arrived on time. Provided courteous, professional service. From spring inspection he knew to bring transformer for humidifier. Upon further inspection determined need to replace igniter. Also replaced system filter plus water panel for humidifier. Before he left, Evan also explained in detail operation of system and how to ensure maximum efficiency and operation. Highly recommend Estes. Always great service.

webaileyjr webaileyjr November 25, 2013

default image

Estes Review – “Great reputation and services” – Estes …

When I first realized that I was having issues with my heat I knew I needed to contact Estes Heating & Air because of their great reputation and services. Denise McCoy was my representative who assisted me in scheduling the appropriate services that were going to need to be done and she also reassured that everything would be taken care of. The technicians, O.T. and Fray, responded in a timely manner and were extremely efficient in the work that they were doing to repair my heat. The manager, Bob Underwood, was assisting in delivering extra parts that were needed. Later in the afternoon, the technicians needed assistance, that’s when Raymond Scott came and stayed past his regular working hours to make sure that everything was complete. Needless to say, I will be referring Estes Heating & Air to my friends, colleagues and neighbors because of their overall quality of their services.

Kamree Parker Kamree Parker November 25, 2013

default image

Estes Review – “Ask for Lee. You will be glad you did!” – …

I've worked many years in customer service positions so I have a good idea of what good customer service is. Let me just say that Lee is one of the most pleasant and professional service men I've ever met. Not only is he polite and always smiling but he takes the time to explain everything he is doing and genuinely cares that you understand everything he is doing and are happy with the results. He also shows up on time and calls beforehand to let you know he is on the way. Give Estes a call and ask for Lee. You will be glad you did!

Steven Ayers Steven Ayers November 14, 2013

default image

Estes Review – “Value of a maintenance contract” – Estes …

My Estes Service Technician inspected my furnace and found a suspicious looking area on the fire box and reported it to me and the service department. My furnace needed hospice.
Quickly a senior inspector validated the need to replace the unit to keep my family safe.
Within a week a new furnace was sized and installed making my home ready for the winter season. 

alwaysgrumpy alwaysgrumpy November 12, 2013

default image

Estes Review – “Very happy – Estes Heating & Air …

Overall we were very happy with the service. Our AC broke down and they provided us with a great price and with good service

FiveOClockHere FiveOClockHere November 11, 2013

default image

Estes Review – “Thank you Evan” – Estes Heating & Air …

The tech came within the window allotted and was very professional quickly diagnosing the problem. He offered options for repair considering the age of the system. He also completed the service for all furnaces which was efficient and eliminated the need for another appointment. Thank you Evan for sharing your expertise.

Donna Donna November 11, 2013

default image

Estes Review – “My life savers” – Estes Heating & Air …

My Ac was out and I knew it would be expensive but my svc tech took care of everything and also started me on a svc plan. Now my Ac and heater work wonderfully without breaking my pocket. Thanks Estes

Nylasmom Nylasmom November 8, 2013

default image

Estes Review – “Very Professional” – Estes Heating & Air …

Knowledgeable, friendly service at a reasonable price. They offer a discount if you purchase their annual service contract.

highonart highonart November 8, 2013

default image

Estes Review – “First Rate” – Estes Heating & Air …

We use Estes for Heating and plumbing. They are great. If there is a problem we can always depend on them. Quality work and reasonable rates. The service guys are polite and helpful.

Bayouman Bayouman November 7, 2013

default image

Estes Review – “Professional staff and quality installas” – …

The work that Estes has performed for me has been at the highest level of professionalism. The staff were professional and arrived in a timely manner.

jcampbell9999 jcampbell9999 November 7, 2013

default image

Estes Review – “Estes is the best!” – Estes Heating & …

We have high standards and expectations and it hasn't been easy finding the right/best folks to handle our home upgrades and maintenance. Finally, we have found a company that delivers what they promise. We first used Estes in 2011 for a total replacement of our heating and air conditioning system + weatherization, etc. Our monthly bills dropped by 48% immediately. Very professional, neat, clean and thorough. We have been so pleased we use them exclusively for plumbing, electric and heating & air jobs and maintenance.

Can recommend Estes without reservation! 

jewalker jewalker November 7, 2013

default image

Estes Review – “Estes is simply the best!!!!” – Estes …

Estes is simply the best!!!! We have been using them for the last five years and they are very reliable and their technicians are top notch. Really cant say enough good things about Estes!!!

GBTB5862 GBTB5862 November 7, 2013

default image

Estes Review – “Estes is a company that you can trust” – …

Just a quick note to say that Estes is a company that you can trust for quality and service. I have used them for heating and a/c service on several properties in Roswell, GA. They have also been the company I have chosen to install new heating and a/c systems at both properties. You will never go wrong with choosing them for your needs.

JCHeard JCHeard November 7, 2013

default image

Estes Review – “Evan is tops in my book” – Estes Heating …

 This July when our air conditioning computer and wiring caught fire and burned up, we called Estes. Evan came out and quickly and thoroughly diagnosed the problem. Throughout the process, Evan communicated very clearly what was wrong and how he planned to correct it. Evan worked with management at Estes to make sure the manufacturer covered the parts they were responsible for, and he efficiently repaired our system. It's never run better! I wouldn't want anyone else working on our system. I hold my own A/C certification and used to do it for a living, so I know quality work and knowledge when I see it. Evan is tops in my book. I won't use anyone but Estes. Thank you!!!

Chris Anders Chris Anders November 2, 2013

default image

Estes Review – “Great professional to deal with” – Estes …

Paul has been out several times to help us w/ maintenance issues. He has always been thorough, explaining what he has done to fix the issue at hand, and a great professional to deal with.

gilesg gilesg October 29, 2013

default image

Estes Review – “Randy did a great job” – Estes Heating & …

I had Estes come to my house to do an annual heating maintenance review of my system. They showed up early and completed the work promptly. Randy did a great job at explaining everything and was able to replace a dead battery in my system. He also reviewed their service packages for me and let me know what else Estes could do for me in the future.

Jacob Johnson Jacob Johnson October 28, 2013

default image

Estes Review – “I will continue as a loyal customer” – Estes …

I had the pleasure of meeting Scott Hodge, Patrick Lydon and Darrell Parrott this morning. Scott completed a plumbing inspection of my home and was so knowledgeable and personable; he truly put my mind at ease with my new home and I so appreciate it. When I say he's now on my holiday card list, I'm not kidding. I then met Patrick and Darrell, who installed a new water heater, repaired plumbing issues with my toilet and kitchen sink, and repaired the shower drain. So impressed with them.

After meeting all three, I know I've made the right choice in establishing a plumbing contract with Estes. I honestly can't speak highly enough about Scott, Patrick and Darrell, what valuable assets they are to Estes, and to me. My great grandparents (Eugene and Emma Scott) were among Estes' first customers in 1949, my grandmother continued with Estes, my parents are customers -- and I clearly see why. Thanks to Scott, Patrick and Darrell I will continue as a loyal customer.

Emily Hicks Emily Hicks October 27, 2013

default image

Estes Review – “Great customer service” – Estes Heating …

I would like to acknowledge my experience with Mr. Lee Harmon of Estes, He was excellent in describing my problems and the recommendations to resolve my issue. Great customer service, very experienced and just a kind gentleman.

Angelo C. Angelo C. October 27, 2013

default image

Estes Review – “Highly recommend them” – Estes Heating & …

I have been using Estes for many years. Paul is the technician who always comes to my home. This past visit he said I needed new heating units (mine were 20 years old). He arranged for Leverne to come to my house that afternoon, who arrived promptly and explained all my options. Within a couple of days, Carl and Byron installed new systems. Estes has the most courteous, professional, and well informed employees I have ever dealt with on a regular basis. Highly recommend them.

Goldie25 Goldie25 October 26, 2013

default image

Estes Review – “I highly recommend Scott without …

I have used Estes' Heating and Air for several years. Since they have added plumbing to their services, Estes has become the company I turn to for plumbing service. Recently, I came home to find a mysterious leak in my garage. I called Estes immediately and they scheduled service for me right away. Scott Hodge was the service person sent and I must say, he is outstanding. He's so courteous (excellent manners), efficient, professional and smart. I told him he was a genius. He took care of the problem and has returned for another situation that needed attention. Each time he has handled the problems masterfully. I highly recommend Scott without reservation.

Joe Meeks Joe Meeks October 23, 2013

default image

Estes Review – “” – Estes Heating & Air Conditioning

I am a first time Estes Heat and Air customer. My heat pump was neither heating nor cooling. I had another company make a service call on two occasions and they were unable to correct the problem either time. When Estes service tech Esli Lara arrived, he evaluated the situation and within a short period of time corrected the problem. Additionally he took a few more minutes and checked out other areas that might have added to the original problem. He followed up by testing the AC and both the heat and emergency. Before he departed he took a few minutes to explain how he corrected the problem. Mr. Lara was as professional in every aspect as any service tech that I have ever had. Based on my one time dealing with Estes, I would highly recommend them.

Bill Draper Bill Draper October 23, 2013

default image

Estes Review – “My complements and an A + to Ryan” – Estes …

My complements and an A+ to Ryan, for the professional work he did for me today in a prompt and courteous manner. He is a positive asset to your team. I wish all repair and maintenance visits could go this smoothly. He replaced the AprilAir DH that failed from a factory defect. Thanks, Sam.

Sam Dillingham Sam Dillingham October 20, 2013

default image

Estes Review – “You have a great employee in Eric” – Estes …

I wanted to write in and compliment the service we received by your technician, Eric, here at Metro PCS's office. He was extremely thorough in his work, and very cordial to the people he interacted with. I have been here for years and I can't recall someone that took so much pride in his work and took the time at the end of the service call to explain each issue that he found. You have a great employee in Eric.

Craig B. Craig B. October 17, 2013

default image

Estes Review – “It’s like a security blanket” – Estes …

Thank you again Estes Htg & Air... another system checkup great experience. Randy Railer, my technician, was timely, professional and paid attention to detail. He has proved again why we have remained so loyal to Estes as our heating and air company. It's like a security blanket that keeps us warm all winter.

Melissa R. Melissa R. October 15, 2013

default image

Estes Review – “Once again Estes did a great job for us.” – …

Once again Estes did a great job for us. Sam came promptly last week after our fall service to explain the reasons we needed to replace 3 furnaces. He actually remembered being in our home some 15 months before when he counseled us about replacing old air conditioning units. Once again he clearly explained our options. The installers arrived on time today and did a very fine job with the installation of 3 units. We could not be more satisfied. We count on Estes.

G Lee Cross G Lee Cross September 23, 2013

default image

Estes Review – “Thanks a million” – Estes Heating & Air …

Thanks a million Evan for your excellent service call this weekend! We have been customers of Estes Heating & Air Conditioning for years and you proved why we will remain loyal customers. Your obvious knowledge of the heating and air conditioning units and your pleasant demeanor made for a great experience with this system check-up. I'm sure we will benefit from the suggestions you made concerning our needs now and in the future. If it is possible to request a specific technician to be our regular service person, you would be it! Thanks again!

Linda Williams Linda Williams September 21, 2013

default image

Estes Reviews – “great and thorough job ” – Estes Heating …

My service technician Lee H just left my home and I must say what a great and thorough job he did. He told me every thing that he was doing and why. The in side of my home was 86 degrees when he arrived. Now that my a/c is fixed its on it way to a cool 74. Thanks again Lee H you saved my birthday weekend.

trenton Crawford trenton Crawford September 18, 2013

default image

Estes Review – “They did a great job and would highly …

Estes Heating & AC are fantastic. From the initial sales rep who came out to our house Sam Rhone and the installation team OT, Mickel E, Fray, Marcus and Hadley were all very professional and extremely efficient. They did a great job and would highly recommend Estes

Joe Anis Joe Anis September 16, 2013

default image

Estes Heating & Air – “very pleasant and efficient” – …

Technicians Ryan Sooklal and Case Taylor showed on time and installed the unit on time and as promised, they were very pleasant and efficient. We were very pleased with their service.

Robert Saghini Robert Saghini September 7, 2013

default image

Estes reviews – “They were on time, courteous, and …

I recommend Estes. They were on time, courteous, and professional. Josh B, Carl, Ny and David did a great job and completed ahead of schedule.

Kate D Kate D September 4, 2013

default image

Estes Heating & Air Conditioning Review!

 Evan, the technician, from Estes did a great job in checking out my older furnace. He was honest with me explaining everything in detail. He was very personable and spent time talking with me about my system. I will be sure to sign up for another year of checking my air/heat with Estes!
 

Noel Roberds Noel Roberds September 4, 2013

default image

Estes Heating & Air – “fast and very efficient.” – Estes …

Eric Futter was fast and very efficient. He was also very friendly and had a smile on his face the entire time.

Myisha Blair Myisha Blair September 4, 2013

default image

Estes Heating & Air Reviews – ” We will use them in the …

Our office AC went out and everyone in the office was hot and miserable. We called Estes Services and they sent Eric Futter out to fix it. Eric had our AC fixed in little to no time he was very professional and friendly. He explained the problem and told us how it was going to get fix. We will use them in the future if we have anymore problems!!!!!

Jessica P Jessica P September 4, 2013

default image

Estes Heating & Air Conditioning – “It was a very …

Had a great Service Tech, Jairus. It was a very thorough system inspection. I have had great service from Estes Heating & Air Conditioning and also use their plumbing service.

Kim Culbertson Kim Culbertson September 3, 2013

default image

Estes Heating & Air Conditioning Reviews – ” I highly …

My air condition stopped cooling. I called Estes and they had a technician at my home a few hours later. Raymond and Randall did an excellent job diagnosing my system and had it cooling again in no time. I highly recommend Estes.

Brent Brooks Brent Brooks September 3, 2013

default image

Estes Air Reviews – “I would highly recommend Estes.” – …

Installed 2 separate heating and air systems, one set for upstairs and one set for downstairs. Arrived on time, worked hard all day, and finished on time. Everything done very professionally. I would highly recommend Estes.

Bert Casey Bert Casey September 2, 2013

default image

Professional, efficient friendly and helpful” – Estes …

We had out Furnace and Air conditioning systems replace. Everyone was professional, efficient friendly and helpful. The whole job was completed in less than eight hours including a thorough cleanup. The system is great. I want to thank O.T.Fray, M. Elery, Marcus and Josh the Electrician for an excellent job. (got all the names from O.T so some are missing last names) Great crew. I Want to thank Branden Bazemore for his continual help as well.

Paul Kayhart Paul Kayhart August 27, 2013

default image

Would gladly recommend Estes Air” – Estes Reviews

From the technician (Mike?) that told me that we blew our 13 year old compressor to the sales guy (Chase) who sold me a new system and to finally the installers (Mike and Marcus), I was treated with the utmost professionalism and courtesy. They all were very respectful and clearly explained the problems discovered, my purchase options, and how to operate the new system and register my warranties. Estes went above and beyond to provide a temporary a/c unit while I waited for my install date (8/19/13). The installers--Mike and Marcus--were extra careful to keep their working areas clean and were especially quiet while performing their work. I was thoroughly pleased with the work they performed. I would gladly recommend Estes Air to my friends and family.

Leanne Townsend-Cerame Leanne Townsend-Cerame August 21, 2013

default image

Estes Reviews – “phenomenal job repairing my hvac unit” – …

Peter did a phenomenal job repairing my hvac unit. A couple of weeks ago he diagnosed a tricky problem, ordered the part and today he replaced that part on my unit. As always Peter explained what the part did and how the old part was malfunctioning. Every time Peter comes to work on the unit he is knowledgable and pleasant. He does a very thorough job. Estes is lucky to have such an awesome technician and so am I.

Kim C Kim C August 18, 2013

default image

Estes Reviews – “excellent job installing the new AC on our …

Carl & Patrick did an excellent job installing the new AC on our roof. Very pleasant, on time, polite & professional, great job! I think the cleanest spot now in my whole house is where they were working & cleaned up, haha! Great team at Estes. Brandon did a super inspection last week; Josh (?) & his teammate were excellent to work with as well. A+!

Tamara Lockman Tamara Lockman August 18, 2013

default image

Super Job!!!” – Estes Review

Super Job!!! On-time, courteous, professional, efficient, clean .... very helpful w/entire product registration process as well

Ed Salley Ed Salley August 16, 2013

default image

Service level above and beyond outstanding.” – Estes Reviews

Estes has always done an outstanding job servicing my HVAC.Yesterday your technician, Lee Smith, took that service level above and beyond outstanding. Please thank him for me

Tom Hejhal Tom Hejhal August 15, 2013

default image

Been using Estes for 30+ years” – Estes Google Review

We have have been using Estes for 30+ years and they do a great job....Just had a service call and the Tech was great (Michael-Truck 56)...I would use them if you need this service.....

Mark Petro Mark Petro August 14, 2013

default image

Employees were knowledgeable and courteous…” – Great Estes …

The "comfort assessment" and install were great. The employees were knowledgeable, courteous and had positive attitudes. The install took all day because the unit was a combination AC and Heat Pump.
For every trip inside my home, the techs wore paper shoe covers to protect the carpet. They did good work and cleaned up EVERY scrap of debris - taking it away in their trucks. They were also careful not to allow my dogs to slip out the gate.

I was asked repeatedly to call with any questions. Good Karma!

Marty Schoolcraft Marty Schoolcraft August 13, 2013

default image

Estes Review – “They were extremely polite and personable ” …

Our AC went out early Saturday morning. Turned out to be two separate problems, requiring service calls on Saturday and Sunday. Estes was responsive and both technicians - John and Mike - immediately demonstrated that they were experts in the field. They were extremely polite and personable and did all they could to make sure all problems were fixed while minimizing the cost for us. We have used Estes twice now and after this fiasco, we are customers for life.

wde1212 wde1212 August 10, 2013

default image

Estes Reviews – “Very personable” – Estes Heating & Air …

John showed up and took on the task of fixing my bathroom sink leaks - being an old house there were issues of course. He stuck with it and solved my problem. He was very personable and I couldn't have asked for anyone better.

johnonsydney johnonsydney August 9, 2013

default image

Estes Reviews – “Prompt, Professional Service” – Estes …

I have used Estes service for my home and business. They always make me feel like I'm the most important customer they service. Recently my hot water heater for my commercial kitchen went out with weddings scheduled for Saturday I needed service fast. 
Brandon and team to the rescue. Brandon came late Thurs. to access or situation and the plumbers and electricians were here AM Friday to make sure we were prepared for the weekend. Thanks to Estes our Weddngs were a success. From my first experience with Estes (my home AC) to the most recent only 3 days ago (An AC at my Business) and all the services in between Estes has always made me feel I am their most important customer. 
Thanks Again Estes 
Again, and Again and Again...

chuckjo60 chuckjo60 August 7, 2013

default image

Nothing but good experiences” – Estes Review

We'e had nothing but good experiences with everyone at Estes so far - Joshua B., David J., Josh L. and Brandon were great with our new HVAC unit, and John H. did a great job with the plumbing. We appreciate you being on time, keeping us informed and taking care when working in our home. Thanks!

M & R M & R August 7, 2013

default image

Estes Reviews – ” I will use them again.” – Estes Heating …

 My supply plenum( central distribution unit) had partially fallen over allowing most of the cool air to flow straight into the attic which was now cooler than the house. I called Estes on Monday morning. Lee came first and determined that it was a bigger job then he could repair so he called Sam (Sales) who also came Monday afternoon. Ryan and Case came later in the week to fix the problem. All of them were professional, came when they said they would and did a great job. I will use them again.

Luke Hagler Luke Hagler August 5, 2013

default image

Estes Heating and Air – “timely service and wonderfully kind …

The timely service and wonderfully kind and patient service provided by Lee was top notch! He called before arriving and arrived promptly on time. He explained what needed to be done before doing it. Completed the work and made sure I didn't have any other questions. An excellent experience and a superb serviceman. I will be asking for Lee by name for my check up services from now on!

Steven Ayers II Steven Ayers II July 30, 2013

default image

Estes Review – ” I’ve always had nothing but good things to …

 I had Service Tech Raymond Scott at my residence for a system "check-up". He was on time, and very professional in his work. I've been with Estes since 1985 0r 1986. I've always had nothing but good things to say about the company and it's employees.

Freeman Poole Freeman Poole July 30, 2013

default image

Professionally and efficiently..” – Estes Review

Our A/C wasn't cooling and needed a charge while we waited for the new coil to arrive. Jarius came by after 5pm and did the deed professionally and efficiently. We really appreciated him coming by and taking care of us after hours so that we could have a comfortable night.

Tom Austin Tom Austin July 25, 2013

default image

We are happy we chose Estes!” – Estes Review

Installers O.T. and Fray installed a new furnace when our old one gave up the ghost. They arrived on time and did a great job, putting down runners to keep our carpet clean and then cleaning up after themselves to make it appear they had never been here. They were personable and professional. We can say the same about the salesman that sold us the unit. He told us what we needed for our particular situation and what we did not need. No hard sell! We are happy we chose Estes!

Dave Dave July 18, 2013

default image

Estes Customer Review – “Great experience.” – Estes Heating …

Great experience. The service tech, Raymond, arrived on time and found the problem very quickly. He had the part needed on the truck and I had air conditioning within 20 minutes. Great job, thanks, I will continue to use Estes Heating and Air Conditioning.

Rusty Shirley Rusty Shirley July 15, 2013

default image

Professional and ensured that I was satisfied” – Estes …

Estes rewired my 50+ year old home. They were thorough and ensured that it passed Sandy Springs inspection Electrical: Justin, Josh Farr, & Josh Lewis Office: LaTorria were all professional and ensured that I was satisfied with their work, which I was.

C Collier C Collier July 12, 2013

default image

My expectations were exceeded…happy to recommend Estes to …

Installation - Carl, Byron, & Patrick replaced all my ducts with a new zone system in my house and I was thoroughly impressed with the craftsmanship and service they provided.  They worked diligently on making sure my system was up and running correctly.  They cleaned up after themselves and took the time to explain everything I wanted to know about my new system.  During the process, anything that was in question they jumped right on it to solve issue.  Chase Carden, the salesman, was also very professional and informative. He also came out to make sure everything was running smoothly.  

Wall repair - Howard and Philip worked wonderfully on demo on my interior bedroom wall to allow another duct to flow from basement to upstairs. All my furniture was covered and not mess was created. They also did a wonderful job with finding air leaks with the blower test.

The overall sale of my new installation was not based on price, but on a quality product and service. It is hard to find a service business that can deliver with consummate professionals throughout the entire process like Estes. I am now very comfortable in my home. My expectations were exceed and will be more than happy to recommend Estes to others. I have already given Estes rave reviews to my co-workers and friends.

Adrienne Harrison Adrienne Harrison July 7, 2013

default image

Estes Reviews – “We were pleased with everyone that came to …

We were pleased with everyone that came to do the job. From the initial tech that came out ( cant remember his name) to the salesman (Brandon) and the crew that came out for the installation, everyone was very professional and worked well together (Mike, Marcus, Ryan, Case, Carl, Patrick, Justin). The lead tech managed the installation and everything went smooth. Amazingly, the job was completed by about 7 pm or so. House feels great. Thanks, guys! Ron on behalf of Glenn and Carolyn Black

Ron Dunn Ron Dunn July 2, 2013

default image

Thank you for outstanding service, and continue to do great …

Recently I had an  AC unit installed in my home. My wife and I are very pleased with the service provided by Mr. Scott, and Mr Cale.  Their professionalism and attention to customer need showed greatly while at my home. I'm very satisfied with their work on installing the unit. They took the time to explain how the system works, and showed much patient on demonstrating how to operate the digital thermostat. I personally want to thank you, Mr. Mike Todd, for the way you handle my needs to replace the old unit. Your recommendation on what was needed to fix my problem is highly appreciated. I commend you on making me the best deal you could to meet my needs. It gives me great pleasure in saying " JOB WELL DONE". I will not hesitate to recommend your staff and the Estes Services Organization to any and everyone that has a need for your type of service. Once again, thank you for outstanding service, and continue to do great business. "God Bless"

Mr.&Mrs, Davey I Parker Mr.&Mrs, Davey I Parker June 30, 2013

default image

Estes Review – “very professional, yet friendly and …

We had a very pleasant experience with Carl and Patrick today. Both men were very professional, yet friendly and approachable. They worked diligently installing a new heat pump and spent time explaining and assisting us with instructions for programming the new thermostat. They also did a great job of leaving the area very clean. I was disappointed after purchasing new equipment to see after they left that an old patched hose was left running from the house to the new unit. I do feel this should be corrected and I would like to be contacted concerning this.

Sheila Herren Sheila Herren June 24, 2013

default image

Estes Customer Review – ” thoroughly impressed with the …

Carl, Byron, & Patrick installed a new system in my house and I was thoroughly impressed with the craftsmanship and service they provided. The crew was very friendly and trustworthy making me feel at ease to leave them alone in my home. The guys cleaned up after themselves and took the time to explain everything I wanted to know about my new system. Laverne Jackson, the salesman, was also very professional and informative. The overall sale of my new system was not based on price, but on a quality product and service. It is hard to find a service business that can deliver with consummate professionals throughout the entire process like Estes. My expectations were exceed and will be more than happy to recommend Estes to others!

Alex Rieke Alex Rieke June 24, 2013

default image

Estes Review – “went above and beyond to solve our problem” …

Our service tech, Evan, went above and beyond to solve our problem. He was fair, honest and extremely knowledgeable about what our issues were and how to fix them. We will definitely continue to renew our service contract and use Estes based on his performance today!

Marlene Green Marlene Green June 24, 2013

default image

Very pleasant to deal with, efficient and professional” – …

Mike Irwin came out to my daughter's condo at 218 Buckland Drive, Roswell today.

He was very pleasant to deal with, efficient and professional. I have dealt with Estes personnel for over 30 years and he was one of the best I have had.

James Bohanan James Bohanan June 20, 2013

default image

Estes Review – “They show up on time, were very …

I just had my Air condition serviced by Michael and Stephen and they were great. They show up on time, were very professional, courteous, and was able to tell me what was going on with my system. They gave me some great information on how to preserve my energy and keep cool this summer. I appreciate them for all their help.

kezmit columbus kezmit columbus June 12, 2013

default image

Estes Review -” kind, courteous, knowledgable ” – Estes …

Chevy Gonzales, a service technician with Estes came out to our house last night after hours when we had been experiencing problems with our a/c unit. With a sick child at home it was imperative we get the problem fixed. He spent a good amount of time thoroughly diagnosing the problem, educating us and providing us with the knowledge to make an informed and smart decision regarding repairs and future purchases of a new system. He was kind, courteous, knowledgable and an expert service technician. We appreciate the time he spent with us and highly recommend Chevy and Estes Heating and Air.

Jeff Fages Jeff Fages June 12, 2013

default image

Estes Review – “We had a very pleasant experience ” – Estes …

We had a very pleasant experience with Carl and Patrick today. Both men were very professional, yet friendly and approachable. They worked diligently installing a new heat pump and spent time explaining and assisting us with instructions for programming the new thermostat. They also did a great job of leaving the area very clean. I was disappointed after purchasing new equipment to see after they left that an old patched hose was left running from the house to the new unit. I do feel this should be corrected and I would like to be contacted concerning this.

Sheila Herren Sheila Herren June 12, 2013

default image

Estes Review – ” I was thoroughly impressed ” – Estes …

Carl, Byron, & Patrick installed a new system in my house and I was thoroughly impressed with the craftsmanship and service they provided. The crew was very friendly and trustworthy making me feel at ease to leave them alone in my home. The guys cleaned up after themselves and took the time to explain everything I wanted to know about my new system. Laverne Jackson, the salesman, was also very professional and informative. The overall sale of my new system was not based on price, but on a quality product and service. It is hard to find a service business that can deliver with consummate professionals throughout the entire process like Estes. My expectations were exceed and will be more than happy to recommend Estes to others!

Alex Rieke Alex Rieke June 12, 2013

default image

Professional, courteous, and knowledgeable” – Estes Review

After being disappointed with other heating and air companies, I called Estes 10 years ago and I have been a loyal customer ever since. I had my air conditioning system serviced at my new home today and I found Chevy G. to be as professional, courteous, and knowledgeable as the other Estes technicians I have had the pleasure of working with.

Loyal Estes Customer Loyal Estes Customer June 11, 2013

default image

I could not believe how quick he was finished!” – Estes …

Raymond Scott came June 8, 2013 and serviced my air conditioner unit. He was on time, kind, thoughtful, polite, considerate, concerned, knowledgeable, and very concerned about the service he was performing. He knew exactly what to do as he went to the back of my home and started immediately to work. I could not believe how quick he was finished!

Rose Williams Rose Williams June 8, 2013

default image

Great Heating & Air Repair – Estes Review

My recent Estes diagnosis and repair was an excellent experience: 
1. Repair parts and technicians arrived on the designated day and time 
2. Service was performed within the scheduled time 
3. Estimate was exactly the repair cost 
4. Technician was courteous, knowledgeable, and able to communicate the problem and a set of solutions. 
Raymond Scott went out of his way in providing service and managing all aspects of the repair. The smoothest service and repair experience I have ever had when dealing with a Heating and air repair. The repair service that I had received from other companies was just a single repair technician, however Raymond was backed by multiple Estes teams (i.e. installation, delivery, technical support, etc.). When you get an Estes service person you get the company! 
Thanks Raymond for a great repair experience and a great company, Estes.

Joe Joe June 1, 2013

default image

Estes Review – “They came out quickly” – Estes Heating & …

They came out and quickly addresses the problems I had. A couple of people had to come out and check on the available options, and said that I needed a replacement. The only reason I gave them a "Very Good" instead of excellent is because they were severely backed up (In May, before any hot days that year) and so I had to wait 11 days for install.

Eric Williams Eric Williams May 31, 2013

default image

Estes Customer Review – “Truly went above and beyond!” – …

We've used Estes for our AC maintenance and various repairs for several years and have always been happy with their service. Recently, we hired Estes to replace all of our rooftop ducts. It was a fairly large job and although we ran into a few bumps during the project (mostly weather related) I can't say enough about the excellent services that was provided by Mike Todd. He kept an open line of communication at all times and personally saw to it that everything was taken care of here. He truly went above and beyond! Estes conveniently provides a wide range of services and I will now recommend them to all of our sister locations in the state of Georgia.

ma m ma m May 23, 2013

default image

Estes Google+ Review – “The house is cool!” Estes Heating …

"Our aging air conditioner developed a leak right before Memorial Day weekend, which is one of the busiest times for any HVAC company. Karen Born at Estes Air was able to move schedules around a bit and get a technician out to our house within 24 hours. Three pounds of Freon later, the house is cool! Thanks Karen and thanks Estes!"

Stephen Fleming Stephen Fleming May 23, 2013

default image

Estes Customer Testimonial – “Very prompt, courteous and …

We were very pleased with Estes Heating and Air. They were very prompt, courteous and professional. Thank you Carl, Arron, Patrick, Eric, Josh, Jared and Brandon.

Tori Lauterbach Tori Lauterbach May 22, 2013

default image

A fine and upstanding company that always pleases the …

Dear Tommy Estes,
     As a customer, I am so pleased to have you and your company serving my hvac needs.  My wife and I were just serviced by John Dupree, what a wonderful man and such a terrific person to represent the Estes Company.  We bought our unit from Estes several years ago and just had it serviced in May as we usually do for the a/c. We also do the heater in fall.  When my wife turned on the a/c the other day, it was not cool.  So  she called Estes and out came John Dupree and within 30 minutes or so, we are comfortable and pleased!  Thank you for your terrific service and honorable company.  It is a true pleasure to do business with such a fine and upstanding company that always pleases the customer.

Thank you,
Greg and Terri Weinzierl

Greg and Terri Weinzierl Greg and Terri Weinzierl May 22, 2013

default image

Estes Heating & Air Conditioning

Service was excellent and the installers (Carl and Eric) were very professional and informative.

Ken S. Ken S. May 21, 2013

default image

I would use Estes again.” – Estes Review Google+

We recently worked with Estes to try and repair an A/C unit at our home. Based on the age of the unit and the amount it would cost to repair it, we opted to have a new unit installed instead. Because of this, we ended up meeting many different people from Estes - the technician that came out to try and repair the unit, the salesperson that met with us to explain our options pertaining to purchasing a new unit and the crew that came out to install the new unit. We had a pleasant experience with all of these people. So, from that standpoint, I would recommend Estes. We did not comparison shop the price of the repairs or the new unit. . .in other words, we didn't get a 2nd opinion. So, I can't really speak to how their prices may compare to the competition. For what it's worth, though, a contractor friend of ours that sometimes installs new HVAC units thought the price was in line with what we were getting. I would use Estes again.

Kelley Gambrell Kelley Gambrell May 11, 2013

default image

Excellent service and advice” – Estes Heating & Air …

Estes Services Tech Raymond Scott arrived as scheduled, and was incredibly friendly. He provided excellent service and advice about how to help us with our air conditioner. The circuit board has gone out on our system, and he was very good about explaining everything so that even a heating/cooling dunce like myself could understand. He was very patient with me and willing to talk to my husband on the phone while he was here, so we could make the best decisions about what to do and how to fix our problem. I genuinely enjoyed his visit, and appreciated how he sympathized with us and our air-conditioning woes. He was professional, yet kind. I trusted him implicitly and highly recommend him!

Annie Smith Annie Smith May 8, 2013

default image

VERY Attentive and Professional…went the extra mile” – …

The inspector came and approved everything (he didn't give me anything written but said it was "in the computer") so I just wanted to thank you for working so patiently and consistently to get this work done as smoothly as it was. Although you probably already know this, Josh and Justin were VERY attentive and professional. Justin "went the extra mile" and gave me a follow-up call to made sure GA Power completed the work as he recommended. Justin and Josh were also very patient and understanding with all my questions and concerns. They are both excellent "front-men" for Estes Electrical.
Thanks again for your help

David P. David P. April 4, 2013

default image

Estes Heating & Air Conditioning

I've been using Estes for about 4-5 years now, both for service & replacements. They run a very thorough and professional service at what I consider to be competitive prices. I've replaced 2 heating & air systems (17 & 20 years old) and been very happy. Have not utilized them for plumbing work, but would if the occasion arose.

Enter the name of the reviewer Enter the name of the reviewer March 19, 2013

default image

Everyone was professional, courteous, hard working and …

Estes recently completed a BIG three day job at my home. They were awesome! Everyone was professional, courteous, hard working and knowledgeable. From the beginning estimate to installing a water heater to air sealing our home to removing a whole house fan to dry wall touchup to final blower door test out….Fabulous. I definitely recommend Estes. Thanks to a GREAT team of guys: Howard Justin Phillip David John Jered Michael Carl Nathan We'll definitely use Estes in the future.

Holly Rollins Holly Rollins March 5, 2013

default image

Estes Services

Peter Evans- explains things clearly the way we can understand them, he is always on time and very professional!

Leverne Jackson- he was very nice and took plenty of time to discuss our options…and our system that was installed in April 2012 is running great.

The two guys who installed my system were fantastic! They cleaned up their mess. (Cody and Mark)

The guys who did the duct sealing were great!

And last but not least- the girls in the office took the time to lookup which tech was here last to send out since he did such a good job for us!

Great work by all!!!!

Richard S. Richard S. February 12, 2013

default image

Express my Appreciation for the Extraordinary Service” – …

Gentleman,

I would like to thank you for sending two of your best.

We here at the Courtyard are in the service business and know service when we see it.

I would like to express my appreciation for the extraordinary service given to us by your two technicians Jason Hensley and Jerry Larkins. Working with people who are receptive and appreciative to the business of operating a hotel makes my job as Supervising Engineer uncomplicated. Your technicians were responsive to all the demands requested from our staff and performed there job at a high standard.

Bill M. - Courtyard by Marriott Bill M. - Courtyard by Marriott December 20, 2012

default image

Estes Heating and Air Review From Pete Garcia Company – …

Check out this great review from the Pete Garcia Company. We are so proud of our commercial team for doing such a wonderful job on this job. 

Ramon Ramon December 9, 2012

default image

Kept Our Home Neat and Clean” – Great Estes Heating and Air …

Just a note of appreciation for the people that you employ.  We have used Estes since we have owned our home some 20 years and have always depended on Estes.  We had a furnace replaced yesterday Maurice and Mike started on time, completed on time, their conduct/behavior was professional and kept our home neat and clean.  But before them arriving Elsworth worked way into the night to get our old unit up and running and went way beyond to insure that we had heat.  Also your engineer Leverne was such a personable person and a delight to have in our home.  Thank you.

Patt C. Patt C. November 19, 2012

default image

Estes Heating and Air Review – “Their Response Time is …

Paul Harrison exemplifies Estes as a company - professional, on time, and dedicated to quality. Estes has always provided us with the highest level of service in combination with value. In addition, their response time is unparalleled.

November 5, 2012

default image

Estes Heating and Air – Kudzu Review

Another contractor made modifications to our system, which Estes had originally installed, during a remodel. When the contractor dropped the ball, Estes really stepped up to the plate. Among other things, the repairman (very courteous and friendly) took plenty of time to explain the work the other contractor did, why the system was not working properly as a result, and what he could do to improve it by adjusting the fan speed and baffle. The time explaining the work was already above and beyond. There was also some question about a solder joint -- whether it was not done right during the original install or if the contractor had damaged it. Estes took responsibility and fixed it (even though I don't think it was their problem). Definitely recommending Estes to everyone I know.

November 4, 2012

default image

Quick and Reliable Customer Service” – Great Customer Review

Quick and reliable customer service. Estes usually sends the same technician out. Therefore, as a consumer, you build a professional relationship with that technician. They also find ways to make the service as cost-effective as possible.

November 3, 2012

default image

Always Been Treated With Respect and Efficiency” – Great …

My family has been with Estes for 10 years and have always been treated with respect and efficiency. Their service, knowledge, and dependability are excellent!

October 31, 2012

default image

Friendly and Knowledgeable” – Estes Review

Every time I call Estes I reach a friendly and knowledgeble person. I never hesitate to recommend Estes to friends, neighbors or family.

October 31, 2012

default image

Dependable Service Performed by Courteous Employees” – Estes …

I have had the home maintenance service for about the past 7 years. I have basically had the same service tech each year and have always felt I received good service. If there ever was an issue with service (and yes, I had one of those), once it was brought to their attention, they immediately took steps to make sure I was satisfied. If you need good, reliable, dependable service performed by courteous employees, I would definitely recommend you give Estes a call.

October 25, 2012

default image

Estes Services – Kudzu Customer Review

I have had a contract with Estes for many years. they are fast reliable and very helpful. When I have had problems with my HVAC they have responded very quickly and solved the problem right away. I replaced my system using Estes and their recommendations, instillation and service have been outstanding!

October 25, 2012

default image

Always Willing to Answer my Questions” – Great Customer …

We've had a service contract with Estes for many years. I've always been pleased with the thoroughness of cleaning my filters and checking the furnace and A/C. The technician is always willing to answer my questions and doesn't try to pressure me into buying additional services.

October 25, 2012

default image

Estes Services – Kudzu Review

Their service people are well rounded and have a depth of knowledge to analyze heating and air challenges.

October 25, 2012

default image

Professional and Courteous” – Great Customer Review

The staff and technicians are always professional and courteous. The technicians are knowledgeable and punctual.

October 25, 2012

default image

No Pressure, Just Information” – Estes Services Review

I am always amazed at the courtesy with which I am treated. No "talking down to the stupid customer". No pressure, just information, and Estes is the first to offer financial options for payment when the job is a big one. Recommend them to everyone I know.

October 25, 2012

default image

Always on Time” – Estes Heating and Air Review

Always on time, always nice and in uniform, always a great deal to keep my home in tip top shape.Thak you!

October 25, 2012

default image

Estes Heating and Air – Great Kudzu Review

Our 50 year old house is finally in sync with the seasons, thanks to Estes and our favorite serviceman Darren. Kudos all around!

October 25, 2012

default image

Professional and Trustworthy” – Great Estes Customer Review

I have used Estes for over 7 years and with 2 different properties. They have responded immediately to any heating or air break downs and proactively contact me to conduct their seasonal services on the equipment. They hire professional and trustworthy technicians that make you feel safe and comfortable when they are around your home.

October 25, 2012

default image

Great Customer Service” – Estes Kudzu Review

Estes has what it takes to be successful with their clients: great customer service, very professional staff, superb problem-solving capabilities to name only a few. We have used Estes for over 10 years and would not change to any other company....

October 25, 2012

default image

Estes Heating and Air – “It Was Sure a Relief to Me When …

Wonderful Service My heat wouldn't come on so I called Estes right away to schedule someone to see about this. I received a telephone call when the technician was on his way. Paul Harrison, who came to my home, was extremely courteous and knowledgeable. He checked my system out, then explained the problem and completed what was needed. I highly recommend Estes. It was sure a relief to me when this was repaired!

tlcknox tlcknox October 14, 2012

default image

Estes Heating and Air – “I Just Had the Most Amazing …

To all the personnel I interacted with at Estes Services, namely, Tracey and Ashley, at the customer service line, and Mr. Messer, Mr. Bazemore, Ms. Christiansen, and you, Ms. Tarter, the biggest thank you I have ever expressed to any employees who went out of their way to help a customer out.

I am overseas right now, and I just had the most amazing customer service experience I have had in decades. This is certainly a memorable exchange... for the greatness of your customer service focus.

Many thanks to all of you at Estes Services.

René M. René M. October 7, 2012

default image

Estes Heating and Air – “He is a Value to Estes and the HVAC …

Mike Harris was timely and efficient with the service provided. He identified the problem and repaired it within the hour. He is a value to Estes and the HVAC industry.

October 7, 2012

default image

Estes Heating and Air – “They Do Good Work, They Are …

Great service, a little pricey Estes has done all my HVAC on both commercial and residential properties for me. They do good work, they are trustworthy and always get the job done. They aren't the cheapest in town, but the lack of issues more than makes up for the extra cost.

justanotherguy justanotherguy September 26, 2012

default image

Estes Heating and Air – Great Review

My brother, Rick, called me on Sunday with a question about his air conditioning unit that was not working. His indoor blower was not working so I suggested he call Estes.

Rather than calling the company he had used before, he placed a call to Estes and your technician, Peter, was there within 2 hours and Rick said he did a very nice job.

In fact, he did such a nice job that Rick signed up for your maintenance plan.

I just wanted to pass along the compliments on your technician.

I hope you are doing well and that you had a productive summer.

Tom Tom September 4, 2012

default image

Estes Heating and Air – “High Marks for Professionalism” – …

Brandon, please accept this thanks for a job that was sold and installed professionally, on time, on budget, and as promised.

Working with contractors for almost 25 years (environmental contractors and their subs, some of which are commercial HVAC firms), I’ve seen and heard just about everything, the good, the bad, and the ugly.

I switched from Fulton after a decade of solid service, based on which of you could respond quickest to a simple problem on a Friday during the heat at the end of June. You guys did and what started as a $250 emergency condensate line clearance ended up in what you completed Friday.

Your crews were on-time, courteous, and professional. They cleaned up well after their work. The insulation work was as advertised, and they did remove the old furnace from the attic.

I give you guys high marks for professionalism within the contracting industry, and solid fair-trade value for the combination of quality of product, service, and standing by both. And I will reward this with referrals where I can.

Please pass this along to the owners. People who run their business in this fashion deserve to see positive customer feedback.

Alan Alan August 4, 2012

default image

Estes Heating and Air – “Courteous and Knowledgeable” – …

On a day when the temperature was 103, my Airconditioner stopped working. Estes sent out a technicial named Hank Cox. He called me before coming out and was here exactly when he said he would be. Not only was he prompt but also courteous and knowledgeable. He found the problem with my airconditioning and fixed it quickly. Estes and Hank Cox are both on my good list. Thanks.

SkylerHarrison SkylerHarrison July 19, 2012

default image

Estes Heating and Air – “Recommend Them to Everyone” – Great …

I am a first time homeowner and did not know what I was getting into when I bought a townhouse. The woman I bought from had replaced the HVAC unit and had a contract with Estes and I am so thankful. They have been nothing but wonderful to me. They always come when they say they will, will wait until I get out of work and my dog loves Peter (who is always smiling and doesn't laugh at my stupid questions!) I recommend them to everyone. Thank you for making my issues that much easier.

teachski teachski July 18, 2012

default image

Estes Heating and Air – “Knowledgeable, Personable” – Great …

As a homeowner and landlord I kissed a lot of frogs before I found Estes. Service tech Peter E. came out to my home today and made a potentially expensive problem go away. He was knowledgeable, personable and answered all of my questions. Estes is my go to for HVAC issues.

MrsTJV MrsTJV July 4, 2012

default image

Estes Heating and Air – “We Are Incredibly Grateful” – Kudzu …

Our A/C went out tonight, during literally the hottest weekend of the Summer. Jose Cervantes from Estes called us tonight, and arrived at our place at 11:20 pm, shortly after we spoke by phone. In a few short minutes, he determined the problem, and replaced our converter on the air conditioning unit. Estes was the only company who came out on such short notice, and we are incredibly grateful. Highly recommend! We will always call them from now on.

BrookhavenTom BrookhavenTom June 29, 2012

default image

Estes Heating and Air – “Always Courteous” – Great Kudzu …

I want to take moment to recognize Hank Cox who works for Estes. He was at my home yesterday for a service call on our annual check up. Hank is always courteous, friendly and you know whatever he is telling you is accurate. I have been with Estes 20 years and they are great !

ATLPIRATE ATLPIRATE May 23, 2012

default image

Estes Heating & Air – “Friendly Techs” – Great Client …

I can relax and not worry if my heat/ac is going to break down - I know that I have the best in the business: ESTES! Friendly techs, arrive on time. The maintenance plan is well worth the price!

Oaks on Jordan Condos Oaks on Jordan Condos May 22, 2012

default image

Estes Heating and Air – “Extremely Nice and Helpful” – Great …

Good Customer Service! I called in last week to schedule regular maintenance on my unit for the summer. The representative was extremely nice and helpful. She gave me information on the maintenance agreement and i was sold immediately. Tech came out and maintenanced my unit and he showed me how dirty my filter was. He also showed me the coils before and after he cleaned them on the outside.I appreciated him showing me all of the things he was doing. It made me feel like I got my money's worth. Thanks Estes!

David David May 10, 2012

default image

Estes Heating & Air – “Competent & Friendly” – Great …

Estes was able to come a day earlier than the appointment time. Darren Pace was competent, friendly, very conservative on the amount of time he charged me. My air is up and running and I still have grocery money!

Kennemer Kennemer May 2, 2012

default image

Estes Heating and Air – “Friendly and Efficient” – Great …

We've had several problems with our a/c, one being a possible leak. When Darren Pace showed up on the scene, he recommended (after previously reviewing our file) a cheaper and more efficient option. Darren is very knowledgeable, friendly, and efficient! If we have any further problems, we will be requesting Darren!

sarah_elmore sarah_elmore April 14, 2012

default image

Estes Heating and Air – “Excellent Customer Service” – Great …

On 4/10/12 I assisted a friend of mine Paula Drost while her air system was completely replaced. It was a long process but the team of Josh, Maurice and Onell made it a most pleasant experience!! From their excellent customer service to cleaning everything up and unending patience...they were the best. I would highly recommend Estes to everyone!!

Judie Clement Judie Clement April 13, 2012

default image

Estes Heating and Air – “Outstanding Service – 5 Star Review

Great Service For Seven Years, 4/2/12 on Kudzu, About seven years ago Estes replaced my air conditioning and heating system. At that time I contracted for their annual maintenance service. On two occasions the technicians have discovered two mechanical malfunctions which have been replaced under warranty at no charge to me. I compliment two technicians for their outstanding service: Daryl Pace, and Maurice Daniels

Brittany Brittany April 11, 2012

default image

Estes Heating & Air – “Top Notch Crew” – 5 Star Review

These guys are great! Just had them install a new heat pump. top notch crew and a good price on the equipment. Very satisfied first time customer. Darren K.

Darren K Darren K March 19, 2012

default image

Estes Heating & Air – “Efficient and Professional” – 5 …

Very Efficient and Professional! I scheduled an appointment for a technican to come out to do regular maintenance. Raymond Scott showed up on time. He was very curteous. The technician put on booties before walking into my home which was a big plus.He also took the time to explain the different types of filters and what would be the best temperature to set my thermostat at to save money on my electric bills.I was please with his work.I will use Estes for years to come. Very Pleased Customer!

Mrs. Judson Mrs. Judson March 15, 2012

default image

Estes Heating & Air

The home that we live in was built in the 1950's. The HVAC system we have operating in our home was put there quite a few years ago, but was still working fine so we researched other ways of lowering our heating and cooling bills. We contacted Estes Heating & Air Conditioning in Atlanta, Georgia and spoke with Dan Bramblett in the Weatherization Department and he notified us that we could save more money with the correct insulation in our attic and crawlspace areas. We were really excited to learn that Georgia Power offered a rebate on the insulation and that we could get tax benefits from the project. We set up the appointment and eagerly awaited the day. The Weatherization crew showed up promptly and started with a blower door test. This test determines a home's air tightness and where any leaks may be letting precious air out. It also shows where moisture can be getting in and creating nasty mold problems for a home. The test showed that our home had quite a lot of air escaping. The crew was very thorough with ...

Mr. Fixx Mr. Fixx December 27, 2011

default image

Estes Heating & Air Conditioning

Estes has been great. The only issue I had with them was a major one. They equipment they installed was not the equipment they quoted me. In the end, they gave me a 2 year service contract and secured 10 year warranties on both parts and labor at no extra cost to me. I don't think I have any more reason to complain. I'm both shocked and pleased by the effort they put forth to right their wrong.

Marc Marc December 15, 2011

default image

New review on Kudzu – “Extremely Knowledgeable

Technician Paul Harrison came to do a check-up on our heating units before winter hit full swing. He was extremely knowledgeable and honest. We still have a little life left in our 13 year old HVAC units, but when it does come time for replacement, we will definitely use Estes, and we will be requesting Paul.

RunnersDelight RunnersDelight November 21, 2011

default image

New review on Kudzu – “I Couldn’t Have Been More Pleased

I have used Estes for over a year now on my home and rental unit and I couldn't be more pleased with this company. Not knowing a whole lot about heating and air, I never have felt that the service technicians that have come to my home were trying to get me to replace parts that didn't need to be replaced. I have an 11 year old AC unit in my condo that I was SURE that the Estes technician was going to tell me that we needed a new one. He did not and in fact, told me that the unit was in great condition given its age.

needinfo needinfo November 1, 2011

default image

New review on Kudzu – “I appreciate the wonderful job they …

Estes surpassed my expectations ! Installed R60 insulation and air sealed our entire attic (foamed all air infiltration in attic, around pipes, flues, chases, top plates, can lights, etc). Also, sealed all duct boots and ducts to hvac system. David, Jared, Robert and Howard are professional, knowledgeable and very polite! I researched many companies for insulation and air sealing, got several quotes and decided to go with Estes. They went above and beyond to do a great job. It's hard to find people that really care about doing a good job. We are looking forward to lower utility bills and I appreciate the wonderful job they did.

PurchasePower PurchasePower October 20, 2011

default image

New review on Kudzu – Estes Heating & Air

This email is to provide POSITIVE FEEDBACK for the service I received on 10/11/11 for (5) homes that I own. (4 Rentals and my home) .

Harley1964 Harley1964 October 12, 2011

default image

Great Review on Google – Estes Heating & Air

I needed an after 5 appointment and Rachel was very helpful in working with me to accommodate my schedule. I received a call at 5:15 to inform me that my technician was on the way and within 20 minutes Raymond S. was at our door. He immediately put on booties over his shoes and started to work. He was very thorough and diligent. After he finished he made some suggestions but was not pushy. Raymond is very personable and a great asset to the company. We have been customers of Estes for over 3 years and have used them for heating and air conditioning, plumbing, electrical service as well as their Green department and have never been disappointed. We have recommended Estes to family, friends and neighbors and will continue to do so. 

Sauce Sauce October 12, 2011

default image

Estes Heating & Air Reviews – “Great Service

Great Service! I have used Estes for the past several years and they have always exceeded my expectations. From the ladies on the phone to their service techs. A very clean, professional, reliable, and trustworthy company. Estes come highly recommended by me!!! 

Tinkerbell Tinkerbell October 11, 2011

default image

Estes Review – “Fast and Reliable

Fast and reliable! Estes has always been fast and resposive to any problems Ive ever experienced with my A/C system and heating. I trust there service techs and everyone has always been very friendly and accommodating. For fast and acurate service call Estes!! 

Steph Steph October 11, 2011

default image

Estes Heating & Air Review – “I Recommend This Company …

I've used Estes for a number of years to service my A/C and furnace units. When my old one was finally starting to crash right after I renewed my annual maintenance plan, I purchased a new system from them; the new system came with a two year free maintenance plan, but they added a third year to honor my already paid up one for the old system. The only disappointment was my purchasing a CO detector, which was more than twice the price of what I soon found online; my bad, as I should have checked prices first. But the maintenance crew is always nice and do their job quickly. I recommend this company fully.

cocopec cocopec October 9, 2011

default image

Estes Heating & Air – “Excellent Service

Today had excellent service from Estes. Especially appreciate professional experience with technical, Justin.

elcrawford elcrawford October 9, 2011

default image

New review on Kudzu – Estes Heating & Air Conditioning

We had a leak with our AC unit resulting in a drenched basement. Called Estes, and the receptionist was very nice and helpful. To my amazement, she sent a service person to my house within 3 hours! Raymond Scott was very knowledgeable, professional, and personable. He didn't try to up sale some unnecessary equipment or service. Simply fixed the issue, and gave me great homeowners advice to maintain my AC unit in the future. Highly reccomended!

grahammarsh grahammarsh September 28, 2011

default image

Estes Heating & Air Review on Google

Our A/C decided to quit the evening of Labor Day Saturday - after hours, an emergency (with this intense heat) & a holiday weekend. Chris McBride (salesman) came out on Labor Day to help us with our replacement sales order & to answer (patiently!) all of our questions. Patrick & Justin, our installers, came AT THE DESIGNATED TIME, answered questions pleasantly & patiently, were polite, & were so efficient in their technique/installation skills that they finished in less time than originally quoted. We were very pleased with Estes' handling of our installation - thank you! 

rld rld September 10, 2011

default image

Estes Heating & Air Conditioning

Hank Cox and Esli Lara delivered excellent service to the system in my home. They quickly repaired a freon leak.

Heatair Heatair September 9, 2011

default image

The VERY BEST IN TOWN!!!

Minutes! I called and they were here. THEY WERE WONDERFUL! CAll ESTES FIRST ask for Darren and save!

RandallFox RandallFox August 30, 2011

default image

Best Service EVER

A/C goes out on Saturday night and made the mistake of calling someone other than Estes. Big Mistake. Monday morning called Estes at 8am. They came at 2pm to diagnose problem. Lee Smith, my technician, was courteous, professional, and thorough..couldn't have asked for a better technician. I will never use another company other than Estes!! I am a single woman and am thankful to find a company that won't take advantage of you or rip you offThank you Estes..I will be a customer for life now!

Emerica Emerica August 29, 2011

default image

Yelp Review

Johnny, one of the service techs, came out to replace a capacitor yesterday.  Upon my request, he explained the steps he was taking and generally gave insight to his inspection work. Was a breeze to schedule over the phone - the reps remained in touch on Saturday as I was in an out - and came out before the 12 - 5PM window as it worked for both parties.  Will continue to use them and highly recommend based on my experience.

August 27, 2011

default image

Great!

Hank Cox was very helpful. He was here on time and knew exactly what he was doing. I would recommend estes air to anyone needing fast and reliable service!

poojio3 poojio3 August 23, 2011

default image

Friendly, Knowledgeable Technician

My technicians name was Justin. He arrived on time, was very friendly and really knew his stuff. I feel as though I received great value for the job done, especially after I let a shadetree company mess up the job the first time. I recommend Estes to anyone.

kcoleman1501 kcoleman1501 August 23, 2011

default image

Honest / Timely / Cost Effective Service

Great smooth experience. Honest, patient, open from start to finish. Ask for Hank Cox. Very polite.

FrankHaven FrankHaven August 22, 2011

default image

Fast and Professional

Called because my AC stopped working. They came that afternoon. Arrived when they said they would. Joe Wright was the service Technician. He was polite and careful,swift but deliberate. He knew what to check and repair and clean. He did a perfect job and was done with all the part replacement and repair within an hour. I can't speak to the pricing, because I have not done a comparison, but the service was excellent. I guess like It was back in the 1950's 🙂

djeshpping djeshpping August 12, 2011

default image

Best In Georgia

Not only are you a valued customer at sale, but more importantly after the sale. I wish all companies valued their customers as much as ESTES.

Army11 Army11 August 7, 2011

default image

Spray Foam Insulation

I had Estes put in spray foam insulation last December. Since that time, my electric usage has been cut by 41.7% (per a Georgia Power energy use report), and my gas bill budget billing amount went down TWO-THIRDS! The fumes were a bit much for the first couple of days after they did it, but it was well worth any inconvenience.

j_in_dunwoody j_in_dunwoody August 6, 2011

default image

Highly Recommend

My AC unit was making quite the racket and I decided to call Estes based on the reviews from this site. They were quick to find an available time slot and get me scheduled. Hank from Estes came to service my AC and was patient enough to wait almost an hour for me to get home from work. He nailed the issue immediately and had my unit back up and running quickly.

DefinitelyIan DefinitelyIan August 5, 2011

default image

Best heating, Air, & Plumbing Company

We had a problem with our a/c. Lee came out and diagnosed the problem quickly and fixed it efficently. He was very polite, professional, and knowledgeable. We were confident the job was done right and if needed will use them again in the future. We highly recommend them.

Tinybuk Tinybuk August 5, 2011

default image

Estes technicians are what makes the Company great

Johnny Salmond came out to conduct the maintenance check on my AC and Hank Cox came out to do a quick repair that was under warranty this past week. These two technicians are the "faces" of Estes--pleasant, hard working, best customer service ever. A big THANK YOU from Andrea.

THANKSGUYS THANKSGUYS August 4, 2011

default image

Great Job – Thanks!

I am so impressed by the service I received today from Estes. The technician, Paul Harrison, really took the time to understands the problems with my system and correct them when others had just overcharged and not fixed the issues. Everything is working perfectly now, and I am so pleased! Service was very friendly, prompt, and well-priced. I can't say enough about how happy I am. Will use them again.

annabell93 annabell93 July 29, 2011

default image

Review of Estes Heating & Air Conditioning 7.27.2011

When my a/c went out I was in horror just thinking about how much it was going to cost me to repair it. Thank goodness for Estes and Steve Lackley for their work ethic. He was honest, reliable and quick. A true answer to prayer. Thank you!

Lyndsey Ham Lyndsey Ham July 27, 2011

default image

Reliable

Would like to commend Darren for his great and friendly service at our home today and every time we have needed him. Great job!!

mscapellas mscapellas July 27, 2011

default image

What a blessing

When my a/c went out I was in horror just thinking about how much it was going to cost me to repair it. Thank goodness for Estes and Steve Lackley for their work ethic. He was honest, reliable and quick. A true answer to prayer. Thank you!

lyndseyham lyndseyham July 27, 2011

default image

Awesome! Thank Service Tech Peter Evans!

I was very happy with the service that I received. My technician was Peter Evans and he was very professional. As a first time homeowner, it was important for me to have a service technician who is professional and willing to educate me on the services received. That describes Mr. Evans accurately and he didn't mind answering all of my questionsincluding things I probably should know by now. I will definitely recommend this company and this technician to my friends! On another note, in this sweltering Atlanta heat, Estes was the first company to respond to my calls and immediately schedule an appointment.

ladyntucker ladyntucker July 26, 2011

default image

Saved the day!

This past weekend we were having a birthday party for my daughter and our Air Conditioning went out. We called Estes and spoke to a Service Technician and he said he was on a service call in our area but as soon as he finished he would head right over. The Service Technician came through and he was at our house within 40 minutes from when we spoke. He was able to fix our problem and also explain to us why our part went bad. We would recommend Estes to anyone, they were friendly, on time and fairly priced. Thank you Estes!!!

jessl11 jessl11 July 26, 2011

default image

Kudzu Review

Minor repair
The tech did a competent job and was very professional. I have no problems with the overall service received. The customer service team promptly addressed any of my concerns.

bkking bkking July 25, 2011

default image

So grateful!!

Last night my A/C unit stopped producing cold air. Yes, it's summer in Georgia, but that's what air conditioning's for. This morning I called Estes and they said that they'd have someone at my home between noon and 5. At 2:30 Hank was at my door. He was very friendly and professional. He quickly diagnosed that I had a bad capacitor. He happened to have one on the truck and was able to quickly fix it. Diagnosed to fixed all in about an hour. I'm so grateful to have cool air again! Thank you Estes!

PeachtreeMidtown PeachtreeMidtown July 19, 2011

default image

Kudzu Review

The Best!!
We have been Estes customers for the last 5 years! During those years they have provided us with great customer service. There staff has always been very professional and courteous. We recently had Estes out for the seasonal check and they once again exceeded our expectations. Great Job Estes!!!!!

cbah26 cbah26 July 18, 2011

default image

Kudzu Review

Excellent service
Estes set an appointment and were on time. The tech was professional and extremely courteous. He explained everything thoroughly and willingly. I certainly rate Estes as the best and recommend them to all my friends.

JSmithII JSmithII July 15, 2011

default image

Estes Heating & Air Conditioning is “fair, honest and …

Estes is the BEST!
We have been using Estes for over 15 yrs (3 different houses) and they have always exceeded our expectations! They are fair, honest and reputible (and family owned too!) and they do what they say they will do every time. Our air went out this weekend and we called them and they came out on a Saturday in the middle of a heat wave. Estes is great!

MrsWitherspoon MrsWitherspoon July 14, 2011

default image

Kudzu Review

Dedicated service
Thanks to Estes team members for completing a very difficult installation at our high rise condo in Atlanta. The physical environment provided many challenges that they overcame to provide us with our new air conditoning. We would reccommend Estes to everyone.

sanron sanron July 14, 2011

default image

Kudzu Review

Tommy is a good business man and addresses any questions or problems you have. I had a problem, he fixed it and contacted me and made sure everything was to my satisfaction.

daradee daradee July 12, 2011

default image

Excellent company

Excellent company - dependable, courteous and professional. Have recommended Estes to others who have been equally satisfied.

Dennis Clines Dennis Clines July 1, 2011

default image

Estes Heating & Air Conditioning “Saved me $7200!

Company X said my AC compressor was dead & the bill would be $8000. Estes found it was under warranty & saved me $7200!

Atlanta_Dad Atlanta_Dad June 29, 2011

default image

Trusted & Reliable

I called for a service plan. Amanda gave me a quote. I asked her to follow-up months later. She did has always been amazingly helpful! The service tech arrived on time and provided excellent service!

I highly recommend Estes Heating & Air to anyone and everyone.

-Danny

dannygroves dannygroves June 27, 2011

default image

Went the Extra Mile!!!

WOW!! Can't say enough about Estes today! Have been a customer for several years now and they've always done a great job, however, this week they truly went above and beyond. We took a lightning strike, no house damage but it fried many electrical items including our AC unit. I called them Wed, they came out Thur, discovered the circuit board was fried. Had to order the part, over-nighted it, on Friday had a courier run it out to the Service guy who was already in the field, squeezed me in among scheduled apptmts and repaired my AC today(friday)!!

Big thanks to Todd our service guy, very knowledgeable and professional, to Ashley who really coordinated all of this behind the scenes at their office, and Denise also at Hdqtrs for following through on the miracle today!! Thanks Estes!! Kevin Burdette

MichaelKevin MichaelKevin June 17, 2011

default image

5-star Review of Estes Heating & Air Conditioning’s Mike …

Hi, Mike Harris your service tech has just left our home after competeing a repair on one of our units. As usual he did an excellant job and also as usual we do appreciate it. We are long time customers and would not hesitate to reccomend you you to anyone who would ask. Thanks again for the great job.

Bob Moore Bob Moore June 14, 2011

default image

Best there is

If you need a reliable air conditioning/ heating company this is the one. I have been using this company for over 7 years and they have NEVER let me down. They have friendly and knowledgeable service techs that do what they say their gonna do when they say they are gonna do it. I can't speak highly enough about this company

Greg Quigley
Facilities Maintenance
Atlanta, GA.

quig58 quig58 June 9, 2011

default image

5-Star Review of Todd, from Estes Heating & Air …

This rating is for Todd the technician. We had an emergency when both of our units went out due to some incompetent duct cleaning company. Although I had to go through alot to get customer service to schedule me an after hours appt the same day, they did come through and they sent Todd. Todd fixed 2 huge units in less than an hour and was very pleasant even though it was 98 degrees outside and friday night and he had to have been exhausted from a full day of calls in intolerable heat. So we appreciated this very much having a newborn and during a heat wave. I have been through several Heating and Air companies due to poor skills or poor customer service but so far I am happy with Estes.

KEKC KEKC June 4, 2011

default image

Estes Heating & Air does “Great work!

Great Work! I called Estes last week for service on my AC unit. They were extremely busy due to the hot weather. They were able to fit me in the following day and got my AC unit up and running. I am very happy with the service I received and I am glad I chose them. Thank you Estes.

Jerry Jerry May 30, 2011

default image

Above and Beyond”- Estes Heating & Air Conditioning …

Great Service
I had a service call today with technician Darren. He had to follow-up on so-so work done by a previous technician. Darren was thorough, polite, respectful, and very honest about the work that needed to be done to my unit. I am very grateful he took the time to explain to me how my system should be working if taken care of properly, which it wasn't in the past. Darren went above and beyond on my behalf which is not typical these days!

cmeisel cmeisel May 28, 2011

default image

Estes Heating & Air has “Great Customer Service

Great customer service
Technician (Lee) was very knowledgable & spent the time to explain what the issues were with my duct work & offered a few different solutions to fix it.

TPorterRN TPorterRN May 26, 2011

default image

Great Experience” with Estes Heating & Air Conditioning

Great Experience
Our experience with Estes was great! Everything from the initial sales call to the install was seamless. The installation men were exceptional and we were beyond impressed with their skill and efficiency. I cannot say enough great things about this company.

malia2831 malia2831 May 25, 2011

default image

Review of Estes Heating & Air Conditioning: “These guys …

These guys are great! Repaired my unit last year, with excellent service, and no surprises. This year it died after 13 years, and they installed a new unit with the same excellence!

Dave Merenda Dave Merenda May 20, 2011

default image

Estes Heating & Air Conditioning Review: Customer is …

Jerry Cobb of Estes came out today for our seasonal A/C maintenance check. He arrived within the timeframe we were given. He was very efficient and patiently explained the status and recommendations. Very satisfied.

KatherineT KatherineT May 17, 2011

default image

5-Star Kudzu Review

My A/C was struggling to run and not doing well. I placed a call and had a tech scheduled out in just a few days.

dogrunner dogrunner May 12, 2011

default image

5-Star Kudzu Review

My original ac/heating service company lost me in the shuffle several years back. That's when I called Estes and have never regretted it for a moment. They are prompt, knowledgable and provide outstanding service.

chasjgee chasjgee May 9, 2011

default image

Review of Estes Heating & Air Conditioning 5.8.2011

Excellent service by Darren from Estes Estes had a technician out within 2 hours of my initial phone call. The technicians name was Darren Pace. He was an excellent troubleshooter and really new his stuff. What I liked about Darren is that he educated me about my system as well as isolated the problem within 20 minutes. He also did not try to sell me on products I did not need. He wore foot covers as he entered my home as to not leave dirt on the carpet. All around Estes is the best and Darren is the best of the best.

Kudzu R. Kudzu R. May 8, 2011

default image

5-Star Kudzu Review

Estes did a wonderful job from beginning to end. First of all, we were on a service contract that had lapsed, but they honored the original price. Then when I fold them we needed to get someone out quickly, the scheduler made an extra effort to see if she could get a tech out to us first thing the next morning. When technician Paul Harrison arrived, he was not only friendly and professional, he was extremely thorough. He talked us through the entire process, gave us recommendations on insulation, and went he extra mile to make sure everything was in working order.

KathleenConway KathleenConway May 3, 2011

default image

New review on Kudzu

Technician Darren came out on a Saturday to repair my AC. He explained everything he did, step by step, and advised me on the best next steps to take. He came on time, repaired my AC for a fair price, and involved me in the process. I will recommend Estes to everyone I know.

GoGamecocks GoGamecocks April 29, 2011

default image

Estes Heating and Air Conditioning

Technician Darren came out on a Saturday to repair my AC. He explained everything he did, step by step, and advised me on the best next steps to take. He came on time, repaired my AC for a fair price, and involved me in the process. I will recommend Estes to everyone I know.

GoGamecocks GoGamecocks April 29, 2011

default image

Best in the Business

I use Estes Commercial Service for all my shopping centers. They always respond immediately to issues that we need resolved. Mike makes himself available to me 24/7 for anything that may come up and always get us results. Kathy in the office is an absolute pleasure to deal with. I have used countless HVAC companies and will not use anyone but Estes in the future. It's hard to beat their prices but impossible to beat their service!

David David April 26, 2011

default image

Pleased with your Service!

Thank you for your responsiveness, professionalism, and quality of product. From the representatives who schedule appts, to the service technicians (Thank you, Travis!) to the management I spoke with. We appreciate you. Good to have someone to trust.

PleasedinSmokeRise PleasedinSmokeRise April 22, 2011

default image

Your team members are the best

I would like to congratulate your company on its installation work in both plumbing & HVAC work. One of the men that came out to my house was Edvin Cehic. He did a great job on the plumbing installation in record time & didn't interfere with the household schedule. I've also had great experiences with your HVAC technicians who have worked in my house before. It seems you're doing a fantastic job of hiring quality team members! Thank you!

hikingisfun hikingisfun April 18, 2011

default image

Great Service As Always

I am a regular customer of Estes and recently had a service call on my system. As usual, great service. The customer service people were friendly when I called. They were able to accommodate me with scheduling a service call around my busy schedule. The technician arrived on time and explained all options available to me in order to resolve my issue. Just great service from start to finish. Thanks Estes, customer for life.

T Ellis T Ellis April 14, 2011

default image

Great job!

Folks on the phone were pleasant and easy to deal with. We wanted to have someone come out to our house to service our older AC system before the summer sets in. Technician was on time, nice, and courteous and even asked for something to put down to protect our hardwoods. Price was in line with other companies we researched. Would definitely recommend and we will continue to use this company.

djust86 djust86 April 6, 2011

default image

Darren a great resource

With resources like Darren it is no wonder people like me continue to return to Estes. Estes is the only company I use for A/C and Heating the employees are knowledgeable, helpful, courteous, and if you don't believe me schedule an appointment and ask for Darren and you will see.

AltonBrown AltonBrown April 4, 2011

default image

True to their word

We had an unusual situation - a 7 year old home with a heating and air problem. After meeting with several companies, we were told from most of them " you need to rip this all out and start again". Then we met Chase Carden from Estes Heating and Air. He recommended we take a more conservative approach instead of replacing all our equipment. It turns out, we needed to redo the ductwork and keep the existing systems, which saved us a ton of expense. The crews were fantastic, very neat and professional. We would recommend Estes highly for any problem, big or small. Thank you.

whutch whutch April 4, 2011

default image

Great, friendly service

We had Darren come by for an HVAC issue -- he quickly found and solved the problem, while also being extremely friendly and personable. Great service and highly recommended.

Highlands05 Highlands05 April 1, 2011

default image

Great service – very satisfied

The reviews on Kudzu have been accuratelet me add my two cents. We needed 2 HVAC units and asked Estes for an estimate. Chase came out, did an analysis of our home and we decided on our units (he really knows his stuff having installed for Estes and now selling as well). The installation was scheduled for the next week. The installation crew was incrediblein less than eight hours we had our old units removed, two Carrier units installed, additional duct work with additional returns and new thermostats. The team was on-time, respectful, and cleaned-up afterwards. I would highly recommend Estesgreat price and great service.

vernkudzu vernkudzu March 31, 2011

default image

Great Professional Service

Recently, my heat pump was acting up and I called after 5PM for service. They scheduled me for 8 AM the next day. Sadly, I was advised with the dreaded news that it needed to be replaced. Each employee I dealt with was helpful, courteous, pleasant, knowledgeable and most importantly, professional. I have compiled a list of names which are below: Joe Wright,Chris McBride,Michael Elery,O’Neil Romaguera,Sarah Hensley, Josh Farr.I have a brand new system and it works like a dream. Estes was helpful setting up financing,the entire process was painless.I highly recommend them to anyone with heating and cooling needs.

spenceelad spenceelad March 22, 2011

default image

Great Service

I am very happy with the ac/heating system I got from Estes. I am especially happy with the service I have received. They are professional and friendly, a great combination.

mklady2011 mklady2011 March 21, 2011

default image

Great technician

After having a problem last fall with our air conditioning unit, we called Estes to come out. They explained the benefits of an annual plan. The technician, Darren, solved our problem last fall and came out today as our first visit of our scheduled preventative maintenance. Darren is exceptional. He provided great service and is an extremely nice man. I have requested to Estes that they send him to our house every time. Thank you Estes for having such an exceptional person on staff!

wfu2283 wfu2283 March 21, 2011

default image

Top Notch HVAC Company

Almost immediately after requesting a quote on line, I received a call from Estes. The next day, Jerry Johnson came and gave a very professional and thorough estimate. A few days later, Paul and Mike installed my new Heat Pump and Air Handler. My experience with Estes has been top notch and professional. I will use them again when the need arises. 

Brain A. Brain A. February 16, 2011

default image

Thanks Sue!

Highly impressed by the professionalism, expertise and experience exhibited by the team at Estes: Sam Rhone in Sales, Michael Newman and Cody Carden in Installation and Jared Moore, David McIlwaine and Howard Moore. Hands down the best in the business and would recommend Estes to others

Sue Sue January 12, 2011

default image

Estes Heating and Air Conditioning

John and Daryl came out to perform fall maintenance on a new heat pump (air conditioner) and air handler I had installed by ...

Daniel B. Daniel B. November 14, 2010

default image

Estes Heating and Air Yelp Review

I used Estes recently to have a brand new heat pump (air conditioner) and air handler installed. I shopped around with a variety of local vendors and Estes was the best equipped and gave me the best…

Daniel B. Daniel B. July 2, 2010

default image

Estes Heating and Air Yelp Review

So go figure - it hit 90+ degrees in the beginning of June - and our A/C breaks. Fun times. Naive me thinks that I can call a repair person and get same day service - boy was I wrong. We called a…

Kaitlin L. Kaitlin L. June 13, 2008


Please give your Testimonial a Title. *Required

Please enter your Full Name.

Please enter your e-mail address. This information will not be publicly displayed.

Please enter your Job Title or Website address.

Please enter your the name of the item you are Reviewing.

Please enter your Testimonial. *Required